9mobile Nigeria Fresh Vacancies (Category A – Tech/Management Positions)

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9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

Engineer, Spares Management

Job: IRC3994

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Location: Abuja

Job Summary

  • Monitor the productivity and quality of field assets and achieve the appropriate level of volume within time limits.

Principal Functions

  • Ensure proper audit, inventory and documentation of all field assets within assigned cluster.
  • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of spares and monitor all spares utilization.
  • Update technical documentation, drawings and operational logs pertaining to spares and logistics activities.
  • Monitor spare levels/ consumption and ensure reorder, repair and return as and when necessary.
  • Liaise with Field Operations team, maintenance contractors and vendors, and prepare monthly reports on their activities for manager, spares management’s attention.
  • Conduct and supervise and record routine/physical inspection of all network element/nodes to ascertain their functionality at the local vendor warehouse.
  • Identify stock low and communicate to your line manager for immediate attention and resolution.
  • Perform other duties a directed by Manager, spares management.

Educational Requirements

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • First degree or equivalent in Engineering or Computer Science.
  • Two (2) to Five (5) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  • Spares management system
  • Vendor management.

Skills:

  • Teaming
  • Communication
  • Problem Solving.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Engineer, Field Operations

Job: IRC3984
Location: Lagos

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Job Summary

  • Operation & Maintenance support on Power, BSS & transmission equipment, acceptance of new integrated BSS and TXM/ADM network element to achieve 99.5% Network availability.

Principal Functions

  • Operate and maintain Access,Transmission and power element to achieve network availability targets
  • Track and new change implementation,faults escalation, fault resolution and ensure TTs are accurately closed within MTTR
  • Conduct acceptance of new site BSS, MW,ADMs and power plants according to scope and BoQ. Within assigned cluster
  • Maintain accurate sites database within assign cluster (with detail information)
  • Checkmate vendor to execute monthly routine and corrective maintenance schedule for all active and passive elementson site
  • Ensure effective diesel delivery and consumption monitoring within assigned cluster.
  • Conduct monthly (DWDM, IPBB and HUB) sites supervision, spot check, external alarm simulations and cheek mate vendor team activity to enhance Quality of service and improve customer experience effective supervision of vendor/sub-contractors’ activities also ensure non-functional alarms are corrected before next visit
  • Follow up with both active and passive vendors to ensure re-occurrence outages are cleared within assigned cluster
  • Liaise with Government regulatory department. to resolve environmental, regulatory, states, local government, landlord and community issues within 48 hours and follow up for permanent solution.
  • Follow up for timely replacement of faulty components on BSS, TX and Power equipment, weekly link alignment for MW links with deviated RSL as well as replacement of faulty fibre patch cord and splicing on national fibre BB to avoid prolong outage and reduce MTTR
  • Supervise timely Capex replacement (DG,ATS, A/C, Battery replacement and power optimization for Green Field as well as BSC/MGW sites). Also confirm and sign off JCC for the successfully completed tasks by both parties.
  • Perform other duties as assigned by the Manager, Field Operations.

Educational Requirements

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • First degree or equivalent in Electrical Engineering
  • Two (2) years post NYSC relevant experience.

Experience, Skills & Competencies
Knowledge:

  • Control Network Technologies
  • Radio Access Technologies
  • BSS Network sub-system.

Skills:

  • Problem Solving
  • Communication.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Senior Engineer, Field Operations

Job: IRC3988
Location: Nigeria

Job Summary

  • Support on all operational transmission equipment, facilitate PAT of new integrated BSS and TXM/ADM network element and facilitate 99.5% Network Access availability.
  • Principal Functions
  • Facilitate the operation and maintenance of Access, Transmission and power element to achieve network availability targets
  • Supervise change requests implementation, faults escalation, fault resolution and ensure TTs are accurately closed within MTTR by NOC.
  • Facilitate acceptance for new site BSS,MW, ADMs and power plants according to scope and BoQ.
  • Ensure proper execution of routine and corrective maintenance schedule for all active and passive elements on site.
  • Ensure effective utilisation of consumables and spare parts and effective supervision of vendor/sub-contractors’ activities
  • Perform cross functional support based on business demand
  • Ensure effective diesel delivery and consumption within the assigned cluster.
  • Facilitate resolution of community related issues
  • Generate incidence report for network outages, weekly/ monthly report cluster performance.
  • Perform any other duties as assigned by the Manager, Field Operations.

Educational Requirements

  • First Degree or equivalent in Electrical Engineering
  • Four (4) to Six (6) years post NYSC relevant experience

Experience, Skills & Competencies
Knowledge:

  • Control Network Technologies
  • Radio Access Technologies

Skills:

  • Problem Solving
  • Communication
  • Teaming

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK

APPLY HERE


Engineer, Spares Management

Job: IRC3990
Location: Lagos

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Job Summary

  • Monitor the productivity and quality offield assets and achieve the appropriate level of volume within time limits.

Principal Functions

  • Ensure proper audit, inventory and documentation of all field assets within assigned cluster.
  • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of spares and monitor all spares utilization.
  • Update technical documentation, drawings and operational logs pertaining to spares and logistics activities.
  • Monitor spare levels/ consumption andensure reorder, repair and return as and when necessary.
  • Liaise with Field Operations team, maintenance contractors and vendors, and prepare monthly reports on their activities for manager, spares management’s attention.
  • Conduct and supervise and record routine/physical inspection of all network element/nodes to ascertain their functionality at the local vendor warehouse.
  • Identify stock low and communicate to your line manager for immediate attention and resolution.
  • Perform other duties a directed by Manager, spares management.

Educational Requirements

  • First degree or equivalent in Engineering or Computer Science.
  • Two (2) to Five (5) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  • Spares management system
  • Vendor management.

Skills:

  • Teaming
  • Communication
  • Problem Solving.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Engineer – Engineer/Performance/Data Analyst

Job: IRC3982
Location: Abuja

Job Summary

CLICK HERE TO APPLY FOR LATEST HOT JOBS
  • Monitoring, reporting and analysis of network key performance indicators.

Principal Functions
24/7 real-time monitoring of network key performance indicators

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
  • Flagging of degraded network key performance indicators for resolution
  • Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
  • Tracking and reporting of KPI for newtechnical features and equipment deployment
  • Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after faultresolution
  • Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
  • Generation of OPCOM reports and other network reports
  • Support reconciliation of KPI figures with 9mobile service providers and customers.
  • Handling periodic and ad hoc reports for Network Operations
  • Perform other duties as assigned by the Head, NOC & BSS.

Educational Requirements

  • First degree or equivalent in Electrical or Computer Engineering or a related discipline
  • Two (2) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  • Network availability and capacity management
  • Network administration
  • Microsoft Office suite
  • Network Surveillance/monitoring tools (advantage).

Skills:

  • Communication
  • Analytical skills
  • Personal Effectiveness
  • Problem Solving
  • Presentation.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Engineer, Field Operations

Job: IRC3985
Location: Nigeria

Job Summary

CLICK HERE TO APPLY FOR LATEST HOT JOBS
  • Operation & Maintenance support on Power, BSS & transmission equipment, acceptance of new integrated BSS and TXM/ADM network element to achieve 99.5% Network availability.

Principal Functions

  • Operate and maintain Access,Transmission and power element to achieve network availability targets
  • Track and new change implementation,faults escalation, fault resolution and ensure TTs are accurately closed withinMTTR
  • Conduct acceptance of new site BSS, MW,ADMs and power plants according to scope and BoQ. Within assigned cluster
  • Maintain accurate sites database withinassign cluster (with detail information)
  • Checkmate vendor to execute monthlyroutine and corrective maintenance schedule for all active and passive elementson site
  • Ensure effective diesel delivery andconsumption monitoring within assigned cluster.
  • Conduct monthly (DWDM, IPBB and HUB)sites supervision, spot check, external alarm simulations and cheek mate vendorteam activity to enhance Quality of service and improve customer experienceeffective supervision of vendor/sub-contractors’ activities also ensure non-functional alarms are corrected before next visit
  • Follow up with both active and passivevendors to ensure re-occurrence outages are cleared within assigned cluster
  • Liaise with Government regulatorydepartment. to resolve environmental, regulatory, states, local government,landlord and community issues within 48 hours and follow up for permanent solution.
  • Follow up for timely replacement offaulty components on BSS, TX and Power equipment, weekly link alignment for MWlinks with deviated RSL as well as replacement of faulty fibre patch cord andsplicing on national fibre BB to avoid prolong outage and reduce MTTR
  • Supervise timely Capex replacement (DG,ATS, A/C, Battery replacement and power optimization for Green Field as well as BSC/MGW sites). Also confirm and sign off JCC for the successfully completedtasks by both parties.
  • Perform other duties as assigned by the Manager, Field Operations.

Educational Requirements

  • First degree or equivalent in Electrical Engineering
  • Two (2) years post NYSC relevant experience.

Experience, Skills & Competencies
Knowledge:

  • Control Network Technologies
  • Radio Access Technologies
  • BSS Network sub-system.

Skills:

  • Problem Solving
  • Communication.

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK

APPLY HERE


Senior Engineer, Service Assurance

Job: IRC4003
Location: Abuja

Job Summary

CLICK HERE TO APPLY FOR LATEST HOT JOBS
  • Management of NOC processes and quality assurance; handling vendor performance/service availability reconciliation.

Principal Functions

  • SLA/KPI management and reconciliation with vendors and customers
  • Collocation availability and performance reconciliation
  • Writing of NOC processes to govern NOC operations
  • Monitoring of NOC processes performance.
  • Ensuring activities at the NOC aligns with the NOC approved processes
  • Review and updating of NOC processes to ensure it is relevant to the NOC operations.
  • Generation of NOC processes performance reports as required.
  • Generation of vendor performance reports
  • Generation of collocation performance reports
  • Evaluation of vendors performance
  • Perform other duties assigned by the Head, NOC & BSS

Educational Requirements

  • First degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Four (4) to Six (6) years post NYSC work experience

Experience, Skills & Competencies
Knowledge:

  • Network availability and capacity management
  • Network administration
  • Network operations and maintenance
  • Vendor management
  • Process writing.

Skills:

  • Communication
  • Delegation/ Supervisory
  • Reconciliation
  • Negotiation
  • Problem Solving
  • Presentation

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


NOC Engineer/Microwave NOC Engineer

Job: IRC3974

Location: Abuja

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Job Summary

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • Handle network monitoring and surveillance, track network incidents and assist with the resolution of all network issues.

Principal Functions

  • 24/7 monitoring of active and passive network nodes (RAN, IP, Core, VAS, Transmission, Data Centre passive equipment and enterprise solutions)
  • Escalation of alarms, outages, dips, degradations, and other failures to field and BO teams for support, COF, and resolution
  • Follow-up with resolver teams for resolution of network faults and incidents
  • Management of incident tickets (TT creation, assignment, tracking, update, and closure) within SLA
  • Provision of support for troubleshooting of POF and COF for network incidents
  • Provision of support for field engineers in checking current alarms and operational status to ensure they are guided appropriately in fault resolution
  • Interfacing (escalation and resolution follow-up) on network faults and incidents with other service providers (Colocation service providers, lease lines and interconnect service providers, etc.)
  • Provision of regular periodic updates on all network faults and incidents
  • Send notifications for planned/unplanned outages to all stakeholders
  • Provide operations primary point of interface for enterprise customers and partners
  • Conduct initial demarcation of enterprise customers and partners complaints
  • Notify customers of problems on enterprise services and provide regular periodic updates on ongoing resolution actions till service restoration
  • Work with back office to ensure visibility of all network nodes
  • Process access to MGWs, BSCs, Data Centres and network sites for maintenance and troubleshooting
  • Perform other duties as assigned by the Incident and Surveillance Manager.

Educational Requirements

  • First Degree or equivalent in Electrical or Computer Engineering or a related discipline
  • Two (2) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

  • Network Administration
  • Microsoft Office suite
  • Network Surveillance / monitoring tools(advantage)

Skills:

  • Personal Effectiveness
  • Problem Solving

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Senior Engineer/SOC

Job: IRC3978
Location: Abuja

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Job Summary

  • Resolution of enterprise link incidents and subscriber complaints; customer experience management; coordinating SOC / Enterprise FO teams in the day-to-day activities in the front office.

Principal Functions

  • Ensure 24*7 Monitoring of Enterprise links and solutions
  • Resolve subscriber complaints on BES platform
  • Monitoring and analysis of critical KQIs
  • Provide proactive and enhanced reactive care for subscribers’ services
  • Raise customer-centric operations transformation initiatives
  • Ensure proper management of enterprise link failures within SLA
  • Effective demarcation of Enterprise customers complaints
  • Work with back office to ensure network visibility of enterprise links
  • Ensure availability of all enterprise links and services monitoring systems
  • Provide operations primary point of interface for enterprise customers
  • Troubleshooting of POF and COF for enterprise links and service problem
  • Escalate problems on enterprise links to the back office
  • Work with back office on the resolution of enterprise link problems
  • Proactively work with other stakeholders on enterprise link problem requiring cross-departmental collaboration
  • Provide periodic regular updates on resolution of enterprise link problems to customers
  • Ensure effective communication with enterprise customers
  • Support reconciliation of availability figures with enterprise customers
  • Process site access requests for maintenance and troubleshooting of enterprise links
  • Generation and management of enterprise reports as required.
  • Perform other duties assigned by the Head, NOC & BSS

Educational Requirements

  • First Degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Four (4) to six (6) years post NYSCwork experience in NOC operations
  • Multi-vendor solution experience

Experience, Skills & Competencies
Knowledge:

  • Network availability and capacity management
  • Network administration
  • Network operations and maintenance
  • Transmission fiber and Microwave knowledge
  • Knowledge of IP/Routers/Switches etc.
  • Basic understanding of IP Network

Skills:

  • Communication
  • Delegation/ Supervisory
  • Problem Solving

Behavior:

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus.

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Senior Engineer/Service Assurance Specialist

Location: Abuja, NG

CLICK HERE TO APPLY FOR LATEST HOT JOBS

Job Summary

  • Management of NOC processes and quality assurance; handling vendor performance/service availability reconciliation

Principal Functions

  • SLA/KPI management and reconciliation with vendors and customers
  • Collocation availability and performance reconciliation
  • Writing of NOC processes to govern NOC operations
  • Monitoring of NOC processes performance.
  • Ensuring activities at the NOC aligns with the NOC approved processes
  • Review and updating of NOC processes to ensure it is relevant to the NOC operations.
  • Generation of NOC processes performance reports as required.
  • Generation of vendor performance reports
  • Generation of collocation performance reports
  • Evaluation of vendors performance
  • Perform other duties assigned by the Head, NOC & BSS

Educational Requirements

  • First degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Four (4) to Six (6) years post NYSC work experience

Experience,Skills & Competencies
Knowledge:

  • Network availability and capacitymanagement
  • Network administration
  • Network operations and maintenance
  • Vendor management
  • Process writing

Skills:

  • Communication
  • Delegation/ Supervisory
  • Reconciliation
  • Negotiation
  • Problem Solving
  • Presentation

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE


Senior Engineer/NOC Teams Lead

Location: Abuja, NG

Job Summary

  • Coordinate NOC FO teams in the day-to-day activities in the NOC Front office.

Principal Functions

  • Support the NOC manager by leading NOCFO shift team
  • Ensuring proper management of alarms from monitoring systems within SLA
  • Ownership of the shift workload through effective queue management; ensuring adherence to NOC processes
  • Be the primary focal point for escalated incidents and problems during shifts
  • Ensure proper ticketing, documentation, and follow-up on network incidents
  • Coordinate incident correlation and escalation across different units
  • Participate in performance management reviews of the shift team
  • Ensure effective NOC communication with internal and external stakeholders and customers
  • Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration
  • Ensure availability of all network monitoring systems and visibility of all network nodes
  • Support reconciliation of outages and availability figures with other service providers (Colocation service providers, lease lines and interconnect service providers, etc.) and enterprise customers
  • Generate reports on NOC fault management on the network as required.
  • Perform other duties assigned by the Incident and Surveillance Manager

Educational Requirements

  • First degree or equivalent in Electrical or Computer Engineering or relevant discipline
  • Three (3) to five (5) years post NYSC work experience in NOC operations
  • Multi-vendor solution experience

Experience,Skills & Competencies
Knowledge:

  • Network availability and capacity management
  • Network administration
  • Network operations and maintenance
  • Microsoft Office suite
  • Network Surveillance/monitoring tools(advantage)

Skills:

  • Communication
  • Analytical Skill
  • Delegation/ Supervisory
  • Problem Solving

Behavior:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

How to Apply: Interested and qualified candidate should use the link below to apply:

APPLY HERE

Deadline: Not Stated

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