9mobile Nigeria Vacancies

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9mobile Nigeria Vacancies 2021 Recruitment is ongoing via 9mobile portal for job recruitment 2021. 9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

9mobile Nigeria Vacancies

Job Title: Manager, Strategic Partnerships & Business Development

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Location: Lagos, NG

Job Summary

  • Address critical business issues, to shape the strategic agenda for the company, and to develop practical plans to capture growth opportunities across client segments, markets, products and regions.
  • Create inputs for the development and execution of the business strategy including business growth, partnership strategies.
  • Provides opportunity to be part of business transformation, an avenue to drive end-to-end solutions, demonstrate internal and external multi-function perspective to customize strategy.

Principal Functions
Strategic:

  • Strategy formulation – Developing strategic frameworks to analyse the existing activity as well as new market opportunities (partner, acquire, build).
  • Oversee and expand key strategic partnerships that span across business areas.
  • (Business Development) Support the capture of incremental revenue opportunities for the company within the existing client base.
  • Evaluate, structure, and negotiate strategic partnership deals.
  • Business Case Creation and Communication – Assist with the creation of all phases of a business case (e.g. market analysis, value proposition, strategic fit, economic models and launch)to support a new initiative
  • Identifying, negotiating and closing new business opportunities.
  • Contribute to the strategic product and service offering of the company
  • Identifying and building relationships with key decision makers within potential client organizations and funders
  • Oversee and support the development of concept notes and proposals as appropriate in liaison with Finance and Programme teams by managing the process, contributing to technical proposal development and budgeting, and developing commercial strategies.
  • Bring cross-functional teams together to evaluate new opportunities, make strategic recommendations and optimize deal structures to grow the business.
  • Facilitate communication and coordination with key internal stakeholders to maximize partnerships across business areas.

Educational Requirements

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  • First degree in Business, Management or relevant discipline.
  • MBA or post graduate education an advantage.
  • Six (6) to eight (8) years relevant Information communication and technology (ICT) industry work experience with at least 3 years in a supervisory role. Experience with strategic and business development. Strong consulting, Combination of consumer and business insight experience, coupled with brand strategy expertise on major consumer brands. Telecom experience preferred.
  • Experienced sales and partnerships development professional with a proven track record of building relationships and winning business

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Specialist, Non-Network Assets

Location: Lagos, NG

Job Summary

  • Responsible for all non-network related assets capitalisation, depreciation, disposal, impairment and verification.

Principal Functions
Tactical:

  • Provide input on EMTS fixed asset accounting policies, processes and procedures
  • Analyze all non-network assets transaction for completeness and accuracy
  • Plan for asset tagging and verification periodically
  • Give advice, information, clarify and manage internal and external customer relationship   

Operational:

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  • Timely update of the fixed assets register with all additional assets acquisition
  • Book all fixed assets capitalization journals and compute depreciation
  • Use correct and most appropriate description for all journals raised
  • Safeguard all capex related document used for the capitalization of asset
  • Match all JCC, DAC and GRN to receipt and ensure availability of source document for all receipted transaction on the system
  • Put in place a proper filling system for assets addition source documents
  • Maintain proper filling and documentation of all capex source documents
  • Provide necessary schedules for capital acceptance certificate
  • Prepare schedule of additions for capital acceptance certificate
  • Provide capex source documents for month-end analysis
  • Providing capex source documents for Auditors use
  • Maintain necessary files for capital acceptance certificate
  • Perform any other duties as assigned by the Manager, Fixed Assets & Inventory Management.

Educational Requirements

  • First degree in a relevant disciplinefrom a recognized university.
  • Membership of Professional association(CIMA, CFA, ACCA, ICAN, etc.) is a added advantage
  • Three (3) to Five (5) years workexperience in similar role

Experience,Skills & Competencies
Knowledge:

  • Financial Accounting/ Reporting
  • Fixed Assets Accounting

Skills:

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  • Accountability
  • Communication

Behaviour:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Manager, Billing

Location:
 Lagos, NG

Job Summary

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  • This role provides oversight and governance of the Convergent Billing System (CBS) support covering all environments; Production, Test and Disaster Recovery to ensure adequate maintenance, operation and improvement of the entire CBS components and related software stack to achieve the required quality of service and service levels.

Principal Functions
Strategic/Tactical:

  • Participate and contribute to the development and maintenance of the IT Strategy and IT Operating model
  • Define and enforce IT Convergent Billing System and Operations related processes and procedures
  • Provide input on Convergent Billing Operations to other relevant IT processes and procedures
  • Responsible for policy, processes and systems involved in inter-connect billing and roaming service from IT standpoint
  • Provides advisory services to IT Senior Management Convergent Billing services, solutions and operations
  • Support BSS/OSS architecture design and optimization
  • Support project planning and execution within BSS/OSS domain
  • Drive continual enhancements and improvements to the Convergent Billing System and processes for business benefits
  • Guide IT to optimal value creation using trending, analysis and benchmarking capabilities
  • Drive for the attainment of agreed service levels Convergent Billing Operations related KPIs
  • Liaise with revenue management in ensuring business revenue is secure with appropriate interventions where there are business exposures
  • Support Performance Management unit in contract management, vendor management & Service Level Management related to Convergent Billing Operations services

Operational:

  • Provide oversight function for the Convergent Billing System operations and support
  • Manage the monitoring of CBS related application services for availability, performance in line with agreed Service Levels, overall health check of underlying system processes, capacity in line with licensing and business requirements, batch jobs monitoring/management.
  • Manage trend analysis, root cause analysis, known error establishment, and creation of Change Requests, Incidents and Problem tracking and escalation, resolution and closure, user administration, License Management & Administration and service reporting.
  • Accountable and responsible for managing post-paid billing operation ensuring customers gets accurate bills timely on an ongoing basis
  • Drive regular health check service to provides comprehensive CBS application status information to aid the identification of potential issues and bottlenecks and forestall any events that may affect the availability, performance, and security of the application
  • Manage the analysis and diagnosis of the resource utilization trends and problems associated with the application processes and tuning the CBS application environment, collaborating with IT Performance & Capacity Management functions to achieve and/or maintain the agreed Service Levels
  • Ensure proper documentation of the CBS application operating environments and storage into the knowledge management system for purposes of knowledge sharing and business continuity
  • Manage the inquiry and request handling service in fulfilling standard and ad-hoc service requests
  • Work with relevant stakeholders to develop and periodically update a standard recovery procedure for operation to follow when a disaster occurs.
  • Ensure the adequacy of the standby Disaster Recovery (DR) infrastructure of the Convergent Billing System to either maintain operation functions at an interim minimal survival level and/or re-establish full scale operations at a state of normal operation level if possible
  • Support the periodic disaster recovery drills for services involving the CBS as planned and executed by the Business Continuity team
  • Ensure all system and non-system processes required to guarantee a successful transfer of services between primary and DR sites are operational and working as planned
  • Implement a system to validate the integrity of replication and all GDR processes/services between the primary and DR sites and provide weekly reports to IT Management

Educational Requirements

  • Bachelor’s degree from an accredited college/university preferred.
  • Strong customer-centricity is required.
  • Minimum of 6 years of combined experience work experience in Convergent billing & Postpaid billing operations with role no less than half of those in an IT/Telecoms environment is strongly required.
  • At least 3 year experience in a supervisory role.
  • Experience with IT financial management, resource planning, task prioritization, budget / cost control.  Strong ability to process data and extract actionable insights
  • Sound knowledge of internal business processes, IT sourcing, vendor management and the mobile telecommunications industry; possesses a broad-based operational perspective and provides solutions.
  • Experience in working / negotiating through complex issues and providing alternative solutions.
  • Good knowledge of IT Service Management in general and IT Operations specifically is required.
  • Highly developed business communications skill (verbal and written), solid team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, consensus from all areas within the company

Application Closing Date
Not Specified.

How to Apply for 9mobile Nigeria Vacancies
Interested and qualified candidates should:
Click here to apply online





Job Title: Specialist, BSS

Job Code: IRC4105
Location: Lagos,NG

Job Summary

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  • This role undertakes the operations of the relevant Business Support Systems (BSS) covering all environments; Production, Test and Disaster Recovery to ensure adequate maintenance, operation and improvement of the entire BSS components and related software stack to achieve the required quality of service and service levels.
  • The role focuses on mainly on the Customer Relationship Management (CRM) and Mobile Number Portability (MNP) systems but is required to have knowledge of and would be required to work on other BSS solutions, Provisioning, Middleware, Mediation and related systems.
  • The Convergent Billing System (CBS) is excluded from the scope of the BSS solutions.

Principal Functions
Tactical:

  • Participate and contribute to the development and maintenance of the IT Strategy and IT Operating model
  • Enforce BSS related processes and procedures.
  • Provide input on BSS Operations to other relevant IT processes and procedures.
  • Provides advisory services to IT Senior Management on BSS and operations
  • Support BSS architecture design and optimization and BSS integration with Operations Support Systems (OSS) and the CBS
  • Support project planning and execution within the BSS domain
  • Drive continual enhancements and improvements to the BSS and processes for business benefits.
  • Guide IT to optimal value creation using trending, analysis and benchmarking capabilities.
  • Drive for the attainment of agreed service levels for the BSS Operations and related KPIs
  • Liaise with revenue management in ensuring business revenue is secure with appropriate interventions where there are business exposures.
  • Support Performance Management unit in Contract Management, Vendor Management & Service Level Management related to assigned BSS services.

Operational:

  • Monitor the assigned BSS application services for availability, performance in line with agreed Service Levels, overall health check of underlying system processes, capacity in line with licensing and business requirements, batch jobs monitoring/management.
  • Carry out trend analysis, root cause analysis, known error establishment, and creation of Change Requests, Incidents and Problem tracking and escalation, resolution and closure, user administration, License Management & Administration and service reporting for the assigned BSS applications.
  • Contribute to regular health check service to provides comprehensive BSS application status information for the assigned systems to aid the identification of potential issues and bottlenecks and forestall any events that may affect the availability, performance, and security of the application.
  • Analyse and diagnose the resource utilization trends and problems associated with the application processes and tuning the assigned BSS application environment, collaborating with IT Performance & Capacity Management functions to achieve and/or maintain the agreed Service Levels.
  • Ensure proper documentation of the assigned BSS operating environments and storage into the knowledge management system for purposes of knowledge management and business continuity.
  • Manage the inquiry and request handling service in fulfilling standard and ad-hoc service requests related to the assigned BSS.
  • Work with relevant stakeholders to develop and periodically update a standard recovery procedure for operation to follow when a disaster occurs.
  • Contribute to ensuring the adequacy of the available Disaster Recovery (DR) infrastructure of the assigned BSS to either maintain operation functions at an interim minimal survival level and/or re-establish full scale operations at a state of normal operation level if possible.
  • Participate in the periodic disaster recovery drills for services involving the assigned BSS as planned and executed by the IT Business Continuity team
  • Ensure all system and non-system processes required to guarantee a successful transfer of services between primary and DR sites are operational and working as planned.
  • Implement a system to validate the integrity of replication and all DR processes/services between the primary and DR sites and provide periodic reports to IT Management.

Educational Requirements

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  • Bachelor’s degree in Engineering/Sciences from an accredited college/university preferred.
  • Strong customer-centricity is required.
  • 3 to 4 years of combined experience work experience in CRM, MNP and other BSS operations with role no less than half of those in an IT/Telecoms environment is strongly required.
  • Experience with IT resource planning, task prioritization, budget / cost control. Strong ability to process data and extract actionable insights.
  • Sound knowledge of internal business processes in the mobile telecommunications industry; possesses a broad-based operational perspective and provides solutions.
  • Experience in working / negotiating through complex issues and providing alternative solutions.
  • Good and demonstrable knowledge of& experience in IT Service Management in general and IT Operationsspecifically is required.
  • Highly developed business communications skill (verbal and written), good team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, consensus from all areas within the company.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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