Airtel Nigeria Jobs Vacancies 2021 Recruitment Portal

Apply for Jobs in Lagos & Western States

Airtel Nigeria Jobs Vacancies 2021 Recruitment Portal: Apply for the latest Airtel Nigeria Recruitment as portal opens for ongoing jobs vacancies recruitment for Airtel jobs in Nigeria 2021.

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the following positions below:

Airtel Nigeria Jobs Vacancies 2021 Recruitment Portal

Job Title: Technical Lead, Mobile Financial Services

Location: Lagos, Nigeria

About the Job

• Technical Lead, Mobile Financial Services (MFS) is a solution architecture/project management role responsible for delivery and support of applications, tools, and utilities to support the Airtel MFS operation and commercial initiatives.
• Individual would be responsible for end-to-end technical oversight of Airtel MFS platforms, i.e., responsible for delivery, integration, maintaining uptime, enhancements as per Business requirements, and Support of Airtel MFS Applications in a managed service environment.
• The position combines blend of business and technical proficiency to ensure that projects are delivered at the highest level and in line with business expectation.
• Individual should be equipped enough to create blueprints of solutions, implementation road map, enterprise solutions planning and design, and deployment of best practice skillset (Platform, Technology and People) to attain any project successes.
• The holder of the role must demonstrate the ability to work with third-party vendors and systems integration partners, especially being meticulous with requirement gathering, planning, prioritization, and delivery based on agreed timelines.
• Experience in Core Banking Implementation and Integration and digital channels would be an added advantage

Qualifications

• Graduate Degree
• BSc Computer Science or related discipline
• Project management certification would be an advantage
• 8 to 10 years of IT experience
• At Least 4-5 years system operations experience
• At Least 3-4 years system Solution architecture experience is required.
• Experience working in a Financial Technology environment with necessary experience and knowledge working on financial platforms.
• Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
• Proven ability to analyze complex business requirements and deliver appropriate solutions.
• Direct team management experience.
• Experience with telecommunication products, processes, and markets
• Impact (and relative importance) of IT in telecoms today and in the future
• Experience in Core Banking Implementation and Integration would be an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Team Lead – Information Technology Infrastructure

Location: Lagos, Nigeria

About the Job

• This job is responsible for maintaining and managing Enterprise Hardware infrastructure which manages in-house developed and applications sourced from various third party vendors including Huawei, IBM, Comviva, Avaya etc.
• Responsible for maintaining uptime, enhancements as per Business requirements, integration & Support of Hardware. Major Hardware include IBM/Huawei Servers, Enterprise Storage Systems, High end Backup and recovery devices, Arista Networks Switches and devices, High end Firewalls etc. The Hardware Infrastructure houses BSS systems like CRM, Billing, Service Delivery Platform, Business Intelligence, ERP, Sales Systems etc.

Responsibilities

• Technology Absorption
• Uptime of Hardware and Services
• Service Management
•  Alignment of systems to business strategy & Delivery of Services and resolution of issues.
• Operationalization of the Project
• Work in close co-ordination with Network team for selecting and implementing end to end Solutions and support.
• Implementation of end to end service path and revenue path of the customer

Qualifications

• Degree in IT or related discipline.
• Postgraduate/IT professional qualifications/Certifications in related fields will be an added advantage e.g possession of relevant IT (OEM & Non-OEM) certification is a key advantage e.g. Oracle, IBM, Huawei, Cisco, Arista, ITIL (v3 or 4) etc.
• 8 to 10 yrs. in mid to large size organizations
• Preferable working experience in a Telecom environment.
• Experience in multiple, diverse technology environments and domains.
• Practical working knowledge with hands-on exposure in infrastructure domain.
• Advanced understanding of Active Directory, Networking, Servers, Storage, Windows and Linux operating systems, virtualization (VMware), cloud technologies, Databases, CCT, containers and orchestration platforms.
• Strong understanding of infrastructure architecture.
• Proven ability to collaboratively pursue issue resolution and push for long term and permanent solutions to on-going problems
• Ability to understand the long-term (“big picture”) and short-term perspectives of situations.
• Proactive engagement with Internal teams & Vendor teams
• Problem-solving capabilities
• Excellent communication Skills
• Understand complex relationships and meet timelines

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Regional Technical Director

Location: Lagos

Job Purpose

• To lead, direct, coordinate and control all Network Operations, Maintenance and Resources in the Region to ensure all goals (optimal network availability, coverage, maintaining target network KPI’s and quality standards) are met to deliver plus one network quality.
• Providing local network support for both the Commercial Teams in the Region towards ensuring that network impacting issues are proactively resolved.

Key Accountabilities

• Management of all Regional Network E2E and Strategic Partners (SPs) to deliver optimal availability and customer experience QoS.
• Co-ordinate the annual regional operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria
• Drive the end-to-end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP
• Regulatory Compliance
• Partner Management
• Team Management

Skills & Knowledge

• Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Masters Degree in Engineering a plus)
• Sound knowledge of Mobile Network O&M.
• Transmission and IP experience is highly desired (a must-to have).
• 8 – 12 years of varied quality experience in operation and maintenance in the Telecom industry
• 6-8 years senior managerial experience in a GSM/mobile company
• Team Management
• Analytical and Presentation skills
• Strategic negotiation skills
• Entrepreneurial disposition in decision making and managing resources
•  Logical decision making abilities
• Flexible and dedicated
• Ability to innovate and deliver value to business 
• Ability to manage an outsourcing partner to effectively deliver on service level agreements
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Communication Skills
• Cost, process and automation Innovation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: TX Project Manager

Location: Lagos

About the Job

• The ideal candidate will plan, direct and deploy all Identified Network Projects and Programs to ensure High Speed of Time to Market. 
• This role must guarantee synergy, effective and efficient resource utilization, cost optimization and Return on investments to deliver on Business goals and +1 Network experience. 

Responsibilities

• Speed of Execution of Roll outs & Installation and Commissioning of Microwave links (Ceragon, Aviat and Nokia OEM)  (Customer) 
• Logistics and Project Management
• Regulatory and Statutory Compliance
• Partner and Supply Chain Management 

Qualifications

• Any university degree in Engineering.
• Professional qualification in Project Management Techniques will be an advantage
• Prior experience on Transmission in a Telecoms environment. 
• 6-18 years’ experience in the Telecom sector
• Over 5 years in deployment of microwave links.
• Experience of managing multiple complex Network projects simultaneously
• Evidence of successful project delivery with wide geographical spread
• Experience in transmission link planning ,deployment and troubleshooting of transmission related issues.
• Strong Numeric skills
• Critical Thinking Skills
• Business Acumen
• Eye for details
• Environmental Knowledge
• Communication skills
• Project management 
• Process Quality

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Regional Marketing Manager

Location: Kano

Job Purpose

• Responsible for driving all elements of commercial operations and implementing the customer service strategy for delivering revenue numbers at regional level.

Key Accountabilities

• Drive the implementation of commercial strategy for the regions to ensure superior visibility and superior customer intimacy of the brand compared to competition, in conjunction with the Regional Operations Director, Central Brands Team & Regional commercial team.
• Develop and lead the regional commercial activities and policies
• Review market research to determine opportunities that exist and ways to capitalize on them
• Drive acquisition strategies for the various sales verticals across Retail and Corporate businesses which will ensure an increase in share of customers.
• Prevent churn of existing customer base
• Design and control implementation of optimization strategy in the Region in conjunction with Head Quarters Team to ensure alignment.
• Driving the Regional trade marketing strategy and implementation plans to drive effective brand communication at the point of sale in the key retail trade channels as well as company owned stores.
• Product and services communication
• Campaign and promotions Communications
• In-store brand communications for Airtel stores
• Develop and drive the strategies that will stimulate incremental minutes of use for customers on the network at regional level.
• Design and control implementation of optimization strategy in the Region in conjunction with Head Quarters Team to ensure alignment.
• Identify and improve process that will ensure Revenue growth by retaining High Average Revenue per Unit customers.
• Analyze, recommend and enable changes in Acquisition policies and procedures with Regional Directors. Review and drive Collection Strategy to Optimize internal process and cost optimization
• Institute the process and evaluation of Monitoring health of acquisitions.
• Plan and implement a robust complaint management system that ensures Timely resolution of queries at showrooms
• Analyze customer complaints process wise and design action plans for process improvement, partner and influence the respective process owner for change
• Work with Head Office and other cross-functional teams for process changes and other initiatives for enhancing customer experience in the zone.
• Control Bad Debts
• Ensure optimal spend vis-à-vis budget and monitor performance against plan
• To ensure the functions objectives are delivered through a highly motivated and engaged team. Giving regular feedback and reviews to each team member as this plays a critical role in ensuring employees are engaged and deliver results, leading to lower attrition of people hence protecting talent.
• Develop a bench strength of future leaders through coaching, mentoring and guidance.

Qualifications, Skills & Knowledge

• Bachelor’s Degree in Marketing and Management or like discipline
• An MBA with focus on Marketing
• Certifications or additional qualifications in Advertising, Business Administration, communications and management will be an added advantage
• At least 12 years working experience with 7 years or more in a senior management role in FMCG industry and at least 5 years in Telecoms Marketing
• Strong People skills- Building Collaborative Relationships and Empowering and Developing people
• Risk taking appetite
• Business and Commercial acumen
• Excellent understanding of corporate governance standards
• Should thrive in challenging situations
• Ability to network with global players
• Strong analytical skills and problem solving skills
• Entrepreneurial Ability.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Home Broadband Manager

Location: Enugu
Employment Type: Full-time

Job Purpose

• Manage and supervise team of 3rd party Market Developers (MDs) and Direct Sales Agencies’ (DSA) activities.
• Deliver sales target.
• Increase Average Revenue per User (ARPU) and customer base via conversion and churn of existing broadband users to Airtel broadband.
• Prospect and acquisition of high quality broadband customers.
• Ensure channel development and process compliance in order to enhance our competitive differentiation through effective relationship management and customer retention activities.

Key Responsibilities

• Work with 3rd party MDs or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
• Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region.
• Manage & develop a motivated and result-oriented team of market developers.
• Identify, register and develop profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
• Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth
• Develop forecasts and market projections.
• Database management
• Scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plans and new sales.
• Industry Awareness / Competition Intelligence
• Cross-Functional Liaison and Support
• Forecasting, Allocation of sales target and Reporting
• Perform other standard duties as might be required of the position.

Skills & Knowledge:

• A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business related discipline.
• Superior written and verbal communication skills.
• Selling skills, organizational skills, and self-directed time management skills
• Ability to plan daily/periodic operations and turn strategy to execution.
• Proficiency in Microsoft Office, especially PowerPoint presentations.
• 5+ years of varied experience in Sales & Marketing with at least 1 year in middle management level.
• Relevant experience in Telecom industry is desirable
• Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services
• High level of professionalism in both appearance and attitude.
• Authoritative, ultra-professional experts with an inviting and friendly demeanor
• Demonstrated passion for sales and delivering unparalleled customer service
• Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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Job Title: Information Technology Security Analyst

Location: Lagos
Job Type: Full Time

Job Purpose

• This job ensures the implementation of information security policies, procedures and practices within various business processes, product/services and employee activities across all functions and lines of business.
• This job is required to ensure the on-ground enforcement and continual monitoring of security operations within all Airtel functions, strategic partners and other third parties in the defined OpCos.
• It encompasses security operations within Data Centers, providing support for managed security services and New Product Development (NPD); supporting business and technology teams by evaluating security-related aspects of critical services such as Airtel Money; assessment of the solutions and services platform; monitoring of ongoing IT & NW security projects; application security; facilitating Internal and External IT audits & helping the operations team during on-ground closure of the audit observations; carry out investigations and forensics; assessment of the risks that may lead to breach of confidentiality and business disruptions; implementing process/technology controls to mitigate the identified risks
• This Job requires working with all units that engage in data processing activities, in this role, you should be a team player with a keen eye for detail and problem-solving skills
• Your goal will be to drive compliance to the applicable data protection laws and Coordinate all IT Audit Activities.

Key Accountabilities

• Implementation of security controls and compliance with AISP (Airtel Africa information security policy ) security guidelines across all functions through functional SPOCs
• Implementation of security controls in compliance with the ATSP (Airtel Africa Third-party Security Policy) across all MS partners, VAS vendors and other third parties
• Assisting in Network security operations and securing network VAS operations
• Data Centre security operations (including physical and logical controls)
• Ensure quarterly VAPT (Vulnerability Assessment Penetration Testing) assessment of all systems in the enterprise.
• Coordinate all strategic partners (internal and external) to ensure timely closure of all vulnerability findings
• Driving compliance of all end-user devices to AV, SCCM, DLP and NAC.
• Implementation of security controls and compliance with AISP/Africa security guidelines across all functions through functional SPOCs
• Support in the Implementation of security controls in compliance with the ATSP/Africa across all MS partners, VAS vendors and other third parties
• Data Centre security operations (including physical and logical controls)
• Work at enhancing the units posture in the organization.

Qualifications, Skills & Knowledge

• B.Sc / B.A / in Computer Science or related discipline
• An understanding of information technologies and data security;
• Excellent communication skills
• Resourcefulness
• Knowledge of computer networks, OSS and BSS
• Attention to detail.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Information Technology Innovation Analyst

Location: Lagos, Nigeria

Job Purpose

• The Innovation Analyst is responsible for researching and implementing innovations and interventions, using technology to drive significant growth in revenue by
• Research and Implement new projects and other activities, in conjunction with different business functions.
• To examine new developments and their applicability to solve customer needs or offer new opportunities for improved effectiveness or efficiency to achieve organization targets
• Stays current on the latest trends in emerging technology and digital technology usage.

Key Accountabilities

• Research and Implement Innovative ideas.
• Evaluates internal and external customers’ needs and abilities in order to provide appropriate solutions.
• Provides input to business requirements for the design of solutions.
• Identifies and provides input to new technology opportunities that will have an impact on the IT Technology Stack.
• Work in cooperation with their project managers
• Work on more than one project at a time and so must constantly reevaluate their priorities and deadlines
• Gain an understanding of the organization’s business processes relevant to the project’s goals
• Document processes to help refine the problem the project is trying to solve; documentation almost always involves diagrams modeling how work is done
• Maintain a sound relationship with all business functions in order to ensure satisfaction in the use of IT systems and manage expectations

Qualifications, Skills & Knowledge

• A good degree and/or relevant professional qualification.
• 2-3 years in Technology .
• Specialist knowledge in technology and technical developments and their application in research, higher education or further education and skills sectors.
• Experience in designing and delivering programs of work or projects that will enable Airtel to deliver effective change in a specialist area or sector.
• A track record and recent experience of project or Programs management.
• Excellent oral, written communication and inter-personal skills.
• Knowledge of SQL, C++, C, C#, Python, Java, JavaScript, HTML, CSS, PHP, JSP, jQuery, PL/I, Fortran, COBOL, Shell Scripting, Spring MVC, AngularJs, JSP, Node.js, React, Laravel
• Knowledge of Web Technologies
• Software Testing and Quality Assurance Testing

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Head, Merchant and Payment Services

Location: Lagos

Job Purpose

• As a key member of the Executive Management team, acting in the capacity of a strategic business partner to guide and build value in organisation via building business relationship with Merchants and other thirty party Payment aggregators and providers.

Key Accountabilities

• Collaborate and drive outcomes across various elements of payments such as merchant acquiring, processing, technology, payment facilitators & other intermediaries, etc.
• Develop merchant acquisition infrastructure (value proposition, sales pipeline/processes, pitch, etc.) for the team
• Manage/deploy a team of merchant acquisition hunters and ensure that the team achieve the set target by management
• Generate, coordinate and plan inbound/outbound leads with a focus on strategic or large merchant partners
• Cultivate, manage and grow key strategic relationships that will generate opportunities for merchant acquisition
• Plan major/national events, programs and activities that will drive merchant acquisition.

Skills & Knowledge

• Payments expertise with a wide perspective on all elements of payments.
• Strong MS Excel Skills
• Strong execution mindset focused on the effective achievement of business goals with the ability to dive into details and collaborate across teams.
• Understanding of the payments industry, Relationships across key players and perspective and regulatory environment would be valuable.
• Industry experience in the payments ecosystem including payments facilitators, merchants, payments networks or Fintech operators is desirable.
• Functional experience in business development and partnership.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Regional Technical Officer

Location: Lagos

Job Purpose

• To lead, direct, coordinate and control all Network Operations, Maintenance and Resources in the Region to ensure all goals (optimal network availability, coverage, maintaining target network KPI’s and quality standards) are met to deliver plus one network quality
• Providing local network support for both the Commercial Teams in the Region towards ensuring that network impacting issues are proactively resolved.

Key Accountabilities

• Management of all Regional Network Operations & Maintenance of Strategic Partners(SPs) to deliver optimal availability and QoS
• Co-ordinate the annual regional operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria
• Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP
• Ensure that all activities of Operations and Maintenance in the Region adhere to corresponding regulatory requirements in daily operations.
• Ensure all processes for effective management of Partners.
• Ensuring that SP requirements receive the necessary support from both the network local and central teams
• Co-ordinate the Regional Networks team to ensure alignment with the organizational goals

Skills & Knowledge

• Bachelor of Electrical / Electronic Engineering or Telecoms Engineering (Master’s Degree in Engineering a plus)
• Sound knowledge of Mobile Network O&M
• 8 – 12 years of varied experience in operation and maintenance in the Telecom industry
• 4 – 6 years managerial/Supervisory experience in a GSM/mobile company
• Team Management
•  Analytical and Presentation skills
• Strategic negotiation skills
• Entrepreneurial disposition in decision making and managing resources
• Logical decision making abilities
• Flexible and dedicated
• Ability to innovate and deliver value to business
• Ability to manage an outsourcing partner to effectively deliver on service level agreements
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Communication Skills
• Cost, process and automation Innovation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Job Title: Transmission Engineer

Location: Lagos

Job Purpose

• This is a vital position to support network unit to do planning and providing technical solutions for connecting cell sites and enterprise customer locations.
• This person will interact with the Partners’ teams’ very extensively. Robust, flexible and state of art fiber and microwave transmission network planning & delivery is the essence of the role. 

Key Accountabilities
Microwave network Design & Planning:

• Design to microwave access & BB network to meet required link / network reliability criteria.

Fiber network design & planning:

• Plan & design to expand the existing fiber network to build resilience in the network.
• Last mile solution design for enterprise customers 

Redundancy & protection design-:

• Design network redundancy & reliability better than 99.999%. 

Regulatory Compliance:

• Sound knowledge of local regulatory requirements regarding frequency spectrum use. 

Skills & Knowledge

• 1- 3 years relevant experience in planning of transmission networks domain
• Bachelor of Engineering Degree
• Proven hands-on network engineering experience
• CCNA, or higher (CCNP, CCIE /or  CISSP highly valued)
• Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Good understanding of the OSI or TCP/IP model
• Must have good knowledge of transmission technologies like microwave, Fiber networks, DWDM, SPDH/SDH, ASON, VSAT, MPLS, Data communications, etc.  
• Sound knowledge of Transmission of Mobile & Enterprise Network – Planning
• Hands-on experience with monitoring, network diagnostic and network analytical tools
• Proficiency in tools like google earth, MapInfo, pathloss4/5 and excel
• Analytical and Presentation skills

How to Apply
Interested and qualified candidates should:
Click here to apply online

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