Analyst, COE Application Support at First Bank of Nigeria Limited

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First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Analyst, COE Application Support

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Job Identification 249
Location: Head Office, Lagos

Job Description

  • Conduct daily routine monitoring, operation and maintenance of all Enterprises, payment and regulatory applications for optimal performance and ensure compliance to relevant standards
  • Contribute to technical requirement definition, planning, coordination and implementation of Money Transfer Solutions
  • Assist to provide prompt and effective delivery of Enterprises, payment and regulatory applications to users
  • Assist to manage the availability and optimal Performance of  Enterprises, payment and regulatory applications configurations, problem and incident management to ensure IT service continuity and prompt support delivery
  • Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
  • Participate in the User Acceptance Test to ensure changes to Enterprises, payment and regulatory applications in the production environment meets operational standard
  • Collaborate with Information Security Operations Department to ensure that all the identified bank’s Enterprises, payment and regulatory applications vulnerabilities are remediated appropriately
  • Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank
  • Assist with application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels
  • Fulfil service requests and perform routine maintenance and support activities for  Enterprises, payment and regulatory applications
  • Assist to monitor and ensure proper tracking of expiration of application certificates as it relates to  Enterprises, payment and regulatory applications
  • Participate in the bank’s business continuity testing of critical products and services as it relates to swift and corporate payment applications
  • Assist with closing of all internal and external audit exceptions as it relates to all  Enterprises, payment and regulatory applications
  • Conduct daily routine monitoring, operation and maintenance of all Enterprises, payment and regulatory applications for optimal performance and ensure compliance to relevant standards
  • Contribute to technical requirement definition, planning, coordination and implementation of Money Transfer Solutions
  • Assist to provide prompt and effective delivery of Enterprises, payment and regulatory applications to users
  • Assist to manage the availability and optimal Performance of  Enterprises, payment and regulatory applications configurations, problem and incident management to ensure IT service continuity and prompt support delivery
  • Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
  • Participate in the User Acceptance Test to ensure changes to Enterprises, payment and regulatory applications in the production environment meets operational standard
  • Collaborate with Information Security Operations Department to ensure that all the identified bank’s Enterprises, payment and regulatory applications vulnerabilities are remediated appropriately
  • Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank
  • Assist with application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels
  • Fulfil service requests and perform routine maintenance and support activities for  Enterprises, payment and regulatory applications
  • Assist to monitor and ensure proper tracking of expiration of application certificates as it relates to  Enterprises, payment and regulatory applications
  • Participate in the bank’s business continuity testing of critical products and services as it relates to swift and corporate payment applications
  • Assist with closing of all internal and external audit exceptions as it relates to all  Enterprises, payment and regulatory applications

Job Requirements
Education:

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  • Minimum of a First Degree in Computer Science or related courses

Experience:

  • 1+ year Post NYSC cognate experience

Application Closing Date
5th November, 2021 at 04:30 PM

How to Apply
Interested and qualified candidates should:
Click here to apply online

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