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Analyst – Customer Acquisition and Compliance (Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo, Kwara, Sales and Distribution) at MTN Nigeria – 7 Openings

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MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst – Customer Acquisition and Compliance (Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo, Kwara Sales and Distribution)
Job Identification: 1618
Locations: Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo and Kwara
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution

Description

  • Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
  • Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
  • Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
  • Prepare monthly, quarterly and year to date (YTD) measurement reports.
  • Provide functional support to Customer Acquisition Manager
  • Evaluate performance measured against SIM registration channel objectives   in the following areas:
    • Trade Partner and Sub – Trade Partner  Environments
    • Walk-in-Centers
    • Mobile Lite 
    • Connect Stores and Connect Points
    • Other Sim Registration Agents
  • Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
  • Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
  • Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
  • Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Job Requirements
Education:

  • First Degree in Economics, Business Administration, Accounting or any related discipline.
  • Fluent in English .

Experience:
3 – 7 years’ work experience comprising:

  • Experience working in a medium-sized organization:
    • Project  planning  and reporting, sales/marketing or related function
    • Experience using Data Mining Tools
  • Telecoms experience would be an added advantage

Application Closing Date
19th October, 2022 (11:59 PM).

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