Back Office DBA Engineer (2nd Level Operation) at a Telecommunication Company – Phillips Outsourcing Services Nigeria Limited

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Phillips Outsourcing Services Nigeria Limited – Our client, a well established firm in the telecommunication industry, is recruiting suitable candidates to fill the position below:

Job Title: Back Office DBA Engineer (2nd Level Operation)  

Location: Lagos
Employment Type: Contract
Reporting To: Head of Mobile Money Operations
Industry: Telecommunication

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Job Summary

  • The candidate is expected to be customer-centric with a strong background in solution delivery, support, and operations. Play a key role in managing the delivery of services on the live customer network, broadcast platform and/or IS/IT infrastructure, manage external (Customer) & Internal Stake holders.
  • He/ She will be responsible for ensuring optimal performance of DB & 100% uptime and ensuring satisfaction of internal / external stake holders.

Key Responsibilities

  • Perform Health checks of the DB and take corrective actions.
  • Do Proactive Maintenance and will ensure optimal Performance of DB.
  • Troubleshoot DB and provide solution to the issues raised by customer within Defined SLA.
  • Do Change Introduction impact analysis Business.
  • Support Complex Change Execution.
  • Perform 2nd Level Routine Maintenance.
  • 2nd Level Incident Resolution.
  • Perform critical Incident Management Support.
  • Initiate problem Management & will identify RCA.
  • Do problem recording, investigation & diganosis, work around proposal & Problem solution proposal.
  • Do task for application corrective & Conditioning task.
  • Perform FNI for SW packages.

Job Requirements

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  • Degree in Software Engineering or similar.
  • Overall experience 5+ Years.
  • Overall experience in operation in an IT environment. 3+ Years.
  • At least 3+ years of experience as Oracle DBA.
  • Certified Oracle OCA is a must.
  • Preferably Oracle OCP certification.
  • Hands on experience in oracle 11g and 19c installations and tools like expdp, impdp, sqlplus, Opatch, dbca, netca.
  • Experience in Oracle RAC and Data Guard.
  • Preferably experienced in Oracle DB Performance Tuning.
  • Experienced in SQL and PL/SQL scripting.
  • Meritorious is to have demonstrated ability from Mobile Commerce, online banking or the IT area of the financial sector.
  • ITIL processes knowledge is a merit.
  • Solid Linux/Unix handling knowledge.
  • Scripting (e.g. Python, Ansible).
  • Experience in container technologies e.g. Docker/Kubernetes.
  • Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.).
  • Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
  • Fluent in spoken and written English and French.

Salary
N350,000 – N700,000 monthly

Application Closing Date
6th March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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