Phillips Outsourcing Services Nigeria Limited – Our client, a well established firm in the Telecommunication industry, is recruiting to fill the positions below:
Job Title: Business Analyst, Mobile Financial Services
Location: Port Harcourt, Rivers
Employment Type: Contract
Reports To: Head of Mobile Money Operations
Industry: Telecommunications
Job Summary
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- The candidate is accountable for design and ownership of Mobile Financial Services and the company’s Wallet platform solutions in a particular market or group account.
- He /She will support partner to design, develop, test and deploy solutions.
- Business analyst will engage multiple stakeholders at partner and the company’s side to ensure solution is aligned with the company’s Wallet Platform product best practices, roadmap and customer requirements.
Responsibilities
- Work closely with customer to build a solution based on the received demands and requirements documentation
- Organize Requirement gathering workshops to ensure all business requirements are captured as input towards Quick study execution by respective R&D organizations.
- Support Account Manager and Deployment manager in communication of quarterly deployment plan
- Communicate regularly Ericsson Wallet Platform roadmap for OPCO specific use cases.
- Support MSCOO, ADM delivery Manager or Head of Service Delivery MFS to build OPCO Deployment Plan.
- Builds HLD/LLD and ensures sign off from Opco respective stakeholder as part of Demand Technical Governance.
- Educate OPCOs counterpart on MFS Platform Service catalog and available and planned use cases.
- Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used to identify growth opportunities.
- Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.
- Responsible for value and technical outcome of the demands.
- Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).
- Support with end to end lead for hardware ordering and deployment
- Maintain a healthy demand management lifecycle by properly tracking all milestones with associated dependency and defects properly logged
- Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by Design Unit, Customer Adaptation Centre and Program stakeholders.
- Support Account Manager and Head of Service Delivery MFS in material preparation around Operator Platform Roadmap with focus on OPCO specific use cases.
- Provide additional support to Operator regarding business development initiatives
Key Qualifications and Requirements
- University Degree in Technology or Economics, preferably MSC, MBA or equivalent
- Minimum Experience in Fintech / Electronic Wallet or EWP 5+ years
- Experience in Mobile Money Solution Architecture and design of use cases 4+ years
- Previous BSS or adjacent areas experience required
- Certification in Digital Finance or Digital Money
- TOGAF Certification is an added advantage
- ITIL Foundation Certification
- Proficiency in Agile Methodology and Devops
- CBAP Certification
- Working knowledge of Use case Modelling
- Understanding of standard change management process
- Standard IT security practices such as encryption, certificate exchange and key management.
- Maintaining internet facing production-grade applications in virtualized environments such as cloud computing platforms and services.
- Working with deployment and orchestration technologies (such as Mesos, OpenStack, Ansible and Spinnaker).
- Working knowledge of IT Infrastructure deployment and installation
- Understanding of hardware ordering processes using Premium Ordering
- Good knowledge on Containers, Docker, Kubernetes.
- Working knowledge of REST and SOAP APIs
- Strong Knowledge of business principles and practices
- Excellent communication skills in written and spoken English and French
- Good at handling resource planning and competence development
Remuneration
N500,000 – N700,000 Monthly.
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Application Closing Date
7th March, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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