Collections Officer at Rosabon Financial Services Limited

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Rosabon Financial Services Limited – Award winning Rosabon Financial Services is a member of the Concept Group. Licensed by the Central Bank of Nigeria, CBN on April 22, 1993 and being a long standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Lagos
Employment Type: Full-time

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Responsibilities

  • Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
  • Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.
  • The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
  • Provide support to customers regarding repayment issues such as remittals, paying off, providing loan balance, etc.
  • Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
  • Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.

Requirements
Required:

  • University Degree or equivalent standard in any relevant field.
  • One year progressive experience working as a Collections Officer in a financial industry.

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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