Consumer Collections MIS Personnel at United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Consumer Collections MIS Personnel

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Location: Lagos, Nigeria (On-site)
Job type: Full-time

Job Objective(s)

  • The primary responsibility is using MIS skill in driving collection and recovery performance, daily activities through the various report generated and quality of our consumer loan portfolio.

Responsibilities

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  • Monthly Consumer & SME Portfolio reports to Executive Management & BCC for UBA Nigeria & RoA.
  • Product and Subsidiary limit monitoring to prevent portfolios from exceeding approved global limits and advice Product Teams on the need to obtain approval for limit increments where applicable.
  • Weekly report on the performance of digital loans for the ED, Risk Management and GH, consumer banking.
  • Portfolio performance and Recovery reporting to the Head Consumer Credit and Regional Collection Heads for monitoring against set targets.
  • Post-disbursement of target loans via MIS to ensure they are in compliance with policy guidelines and accurate fees (Insurance, Management Fees etc.) are adequately taken.
  • Counter-party Performance Reports to the Product Management Team Review and recommend from time to time the delisting and relisting of organisations based on NPL ratios.
  • Recovery of overdue obligations on qualifying loans via GSI trigger (Nigeria).
  • Address Consumer and SME customer queries.
  • Monitor all collection and recovery triggers for consumer and SME portfolio management both preventive and resolution.
  • Organize the weekly and Monthly consumer credit collection and recovery portfolio performance review.

Educational Qualifications

  • Bachelor’s Degree in any related field.
  • Masters and / or other professional qualification will be an added advantage.
  • Professional Qualifications would be an added benefit.

Experience:

  • Minimum of 3+ years in Risk Management.
  • Basic knowledge of IFRS 9 and Prudential Guidelines.
  • Must have hands on experience in managing large data sets.
  • Capable of resolving escalated issues arising from operations and requiring coordination with other departments

The ideal candidates must be conversant with the following:

  • Complex financing methods
  • Financial statement analysis
  • Credit risk management
  • Knowledge of banking operations
  • Understanding of CBN money policies and guidelines
  • Credit analysis
  • Knowledge of relevant legal requirements
  • Knowledge of insurance claim process

Desired Skills:

  • Intermediate to advanced knowledge of Microsoft Excel, Power BI/Tableau.
  • Knowledge of SQL is an added advantage.
  • Knowledge of R and other statistical software is an added advantage.
  • Knowledge of credit scoring techniques is nice to have.
  • Excellent interpersonal, and negotiation skills.
  • A good understanding of risk, credit policies and procedures.
  • Excellent communication, planning, conflict resolution, organization, problem solving and analytical skills.
  • Customer account analysis skill.
  • Root Cause analysis and providing the right resolution plan for delinquent account.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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