Control Room Operator at Hilton Worldwide

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Control Room Operator at Hilton Worldwide
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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

We are recruiting to fill the position of:

Job Title: Control Room Operator

Reference ID:HOT07VEZ
Location: Maitama, Abuja

Job Description

  • A control room operator monitors the fire alarm system, BMS, smart butler, CCTV, television channels, music to lift and public areas.
  • A control room operator monitors the fire alarm system, BMS, smart butler, CCTV, television channels, music to lift and public areas.

What Will I Be Doing?

  • Monitoring of the fire alarm system and implementing the hotel’s emergency procedure, monitoring the smart butler system, complaint handling, monitoring the television channels and public area music. Scheduling and programming the BMS for light and A/C to meeting rooms, external lighting and telephone calls.
  • Detailed record keeping in English is required for logs and inspection sheets.
  • Complaints handling for engineering related tasks. As an Engineering Team Member, you would also be called when needed to multi-task  in other sections.

What Are We Looking For?
A  Control room Operator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Computer knowledge
  • Ability to handle emergency situation in a calm and relaxed way.
  • Good communication skills
  • Good hearing ability and clear sight.
  • Basic mechanical aptitude for operation and repair of hotel equipment.
  • Skill in the use of related tools (including both hand and electric tools).
  • Basic English language communication and mathematical skills in order to communicate with coworkers fully comprehend job assignments and perform accurate simple arithmetic functions.
  • Ability to perform tasks requiring bending, stooping and kneeling. 
  • Ability to move and work throughout the hotel for the duration of the shift.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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