Customer Experience Executive at HR Aid Consults

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At HR Aid, we provide consulting services in the area of Human Resource Management. Our focus is in helping our clients hire, engage and retain the best talent. We offer professional services in Talent Recruitment and Selection, HR Policy Development, Compensation & Benefits Structure Development, Performance Management and HR Advisory.

We are recruiting to fill the position of:

Job Title: Customer Experience Executive

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Location: Lagos

Responsibilities

  • Respond to all customer enquiries via email, social media and other platforms.
  • Set up and troubleshoot VPNs.
  • Monitor servers and report inconsistencies.
  • Act as intermediary between clients and network operators – SenderID approvals, message escalations, etc.
  • Upload DND and ported numbers.

Requirements

  • B.Sc in any related field.
  • 1 – 2 years experience in a similar role.
  • Technology background is advantageous.

Application Closing Date
21st July, 2021.

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Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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