Customer Service Officer at Royal Emerald Hotel

Royal Emerald Hotel is world class standard hospitality company that provide effective and efficient services to its clients.

Currently, we are recruiting to fill the vacant position below:

Job Title: Customer Service Officer

Location: Lagos

Responsibilities

• Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
• Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
• Provides pricing and delivery information, processes orders, and prepares cash reports.
• Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.

Requirements

• Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
• Multi-task oriented
• Excellent communication skills and problem solving abilities
• General education Degree experience.

Application Closing Date
28th January, 2020

How to Apply
Interested and qualified candidates should forward their CV to: hr.royalemeraldhotel@gmail.com using the Job Title as subject of the email.