Filmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Team Member)
Locations: Lagos & Port Harcourt, Rivers
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:
- Selling box office tickets, responding to queries reservations and sales.
- Monitoring and maintaining cash flow, ensuring that there are no shortages.
- Ensuring that guests are well guided to entrance and exit into the cinema.
- Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
- Participating in briefings and other meetings as requested by the cinema manager.
- Attend and participate in training sessions as required by managers and HR.
- Contribute to increasing concession revenues.
- Responsible in the arrangement and cleaning of designated areas.
- The right candidate must have a minimum of OND from a recognized institution.
- Excellent customer skill.
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills.
Application Closing Date
Method of Application
Interested and qualified candidates should:
Click here to apply online