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Customer Service Representative (Team Member) at Filmhouse Cinemas Limited – Lagos & Rivers

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Filmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Team Member)
Locations: Lagos & Port Harcourt, Rivers

Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:

  • Selling box office tickets, responding to queries reservations and sales.
  • Monitoring and maintaining cash flow, ensuring that there are no shortages.
  • Ensuring that guests are well guided to entrance and exit into the cinema.
  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  • Participating in briefings and other meetings as requested by the cinema manager.
  • Attend and participate in training sessions as required by managers and HR.
  • Contribute to increasing concession revenues.
  • Responsible in the arrangement and cleaning of designated areas.

Qualifications

  • The right candidate must have a minimum of OND from a recognized institution.
  • Excellent customer skill.
  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Job knowledge:

  • Customer Relation Skills
  • Negotiation & Networking Skills
  • Personal Credibility
  • Planning and Organizational Skills
  • Communication Skills
  • Analytical skills.

Application Closing Date
Not Specified.

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