Digital Marketing Executive at Alan & Grant

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Alan & Grant – Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

We are recruiting to fill the position of:

Job Title: Digital Marketing Executive

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  • Location: Port Harcourt, Rivers
  • Industry: Hospitality

Job Summary

  • The Digital Marketing Executive will work closely with the Assistant General Manager E-commerce, to drive key digital sales and marketing related activities, will interface across multiple departments.
  • The Digital Marketing executive will plan, direct, and coordinate digital e-commerce sales and marketing activities, and will play a key role towards the growth of the company.

Duties and Responsibilities

  • Design and oversee all aspects of digital marketing e.g. online marketing database, email, and display advertising campaigns
  • Track and report the group’s e-commerce activities periodically
  • Drive exposure of product offerings across various BUs via App and loyalty cards
  • Conduct online surveys to determine and anticipate changes in customer demand patterns
  • Keep up to date with industry trends and conduct competitor social media research
  • Optimize websites and other advert platforms for e-commerce growth
  • Compile statistics relating to customer service performance, analyse data, identify key improvement areas, and generate required reports
  • Liaise with business units identify issues and work with business unit heads and deploy required changes
  • Manage website, App, and loyalty card downtime emergencies, and engage key vendors to ensure standards are met
  • Oversee payment issues, point redemption and allocation and chargeback queries, ensuring that losses are recovered as required
  • Work with accounts and management team to set budgets, monitor spending, and process payroll and other expenses
  • Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions
  • Manage against financial objectives, anticipate requirements, support budget preparation; manage expenditures; monitor costs and analyse variances
  • Build new and expand existing skills of line management
  • Maintain professional networks, facilitate development of technical knowledge, benchmark against professional standards; review professional publications; establish personal networks
  • Maintain a safe and secure work environment and develop personnel growth opportunities
  • Proactively manage online crisis situations online
  • Ensure group online broadcast messages are in tandem with the group’s strategic intent and direction
  • Oversee special projects and track progress. Complete special projects, organize and coordinate data sharing, plan, and schedule meetings, and monitor results
  • Improve program and service quality, devise new applications; update procedures; and evaluate system results
  • Work with the marketing team to optimize websites and other advert platforms

Requirements

  • 5+ years of work experience, with experience in a similar position, designing and implementing digital marketing initiatives, leading digital marketing activities, managing multiple stakeholders, coaching and mentoring, communication processes, and promoting systems improvement, reporting
  • Bachelor’s degree in Marketing or from related fields with a minimum of Second Class Upper
  • Advanced degrees such as a Master’s degree is highly desired and provides an additional advantage  
  • Prior experience, and proven track record of working in an e-commerce environment, budget management, and engaging with multiple internal and external stakeholders
  • Excellent oral and written communication, time management, leadership and employee development skills working in a matrix reporting environment, preferably within the oil and gas environment
  • Exceptional database management skills, with a strong background in all Microsoft Office programs: Word, Excel, PowerPoint and Outlook for business communications
  • Vendor management experience, project and program management experience, and community relations experience within the oil and gas

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How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Closing Date
Not Specified.

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