Employee Relations Specialist at APM Terminals

APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

Job Title: Employee Relations Specialist

• Job Type: Full Time
• Location: Lagos
• Field: Human Resources / HR

Key Responsibilities

• Supports in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
• Provides day-to-day advice and counsel to managers on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures.
• Serves as a trusted advisor to Managers and HR team, consults, advises, coaches, educates and provides decision making support to the business on a variety of employee relations issues.
• Identifies and recommends strategies to address current and future employee relations and retention needs.
• Mitigates risk by ensuring compliance with APM Terminals policies & local labor laws.
• Evaluates and reviews employee related decisions in response to employee concerns.
• Identifies, analyses and implements resolutions to complex and sensitive issues in a timely and professional manner.
• Leads and conducts investigations regarding potential misconduct and policy violations.
• Supports the outcome of cases throughout partnership with the business.
• Supports the organization with legislatively compliant implementation of initiatives.
• Uses metrics to highlight trends and develop strategies to foster positive employee relations.
• Make recommendations based on assessment of trend and root cause analysis.
• Assist in executing certain collective bargaining and/or union activities, including agreements.
• Mediate any issues of conflict that may have been escalated due to differences between management; union and employees.
• Track and ensure compliance against labor legislative requirements and conditions of employment.
• Maintains a database of key contacts, important to the work of employee relations.
• Observes social, economic and political trends that might ultimately have an effect upon the organization, and makes recommendations to enhance the company’s image based on those trends.
• Acts as a liaison for senior management on community issues and affairs, advising them of sensitive and/or important issues for the community, and recommending plans of action, when appropriate.
• Manage relationship with external labor providers ensuring that such providers are legislatively compliant
• Avoid labor disputes through the establishment of good relationships between all stakeholders.

Qualifications
We are looking for:

• Requires a University Degree in Human Resources Management or related discipline.
• Minimum of 4-6 years Human Resources/Employee Relations experience
• Experience working in a Union environment as a spokesperson for negotiations, grievance proceedings and proactive in day to day labor relations management.
• Knowledge of Compensation and Reward Philosophies.
• Ability to anticipate issues/needs and to work proactively to address them.
• Comprehensive knowledge in employment, employee relations practices and principles, and current laws impacting human resources.
• Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations.
• Thorough understanding of investigative methods and principles.
• Thoroughly knowledgeable in various international labor relations standards.
• Demonstrated leadership and management skills.
• Demonstrated ability to work effectively with all levels of employees.
• Requires strong negotiation skills.
• Demonstrated ability to exercise discretion and good judgment, and to understand the effect of decisions overall in the company.
• Ability to handle confidential company and employee information with complete discretion.
• Strong analytical skills, including the ability to extract, compile and analyze data.
• Requires advanced verbal and written communications skills in English, in addition to effective interpersonal skills.

We Offer

• This position offers career development, exposure to multinational systems and process as well as an outstanding opportunity to join a professional team at APM Terminals and contribute to the success of the organization.

Application Deadline: 17 December, 2019

Method of Application

Interested and qualified candidates:

Click here to apply