GIG Logistics Job Recruitment 2021 (5 Positions)

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GIG Logistics is a member of The GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage.

We are recruiting to fill the following positions below:

Job Title: Regional Operations Coordinator

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Location: Gbagada, Lagos
Job Type: Full-time

Job Description

  • Oversee the pick-up and delivery of shipments within the region.
  • Supports Customer Service in the incident and exception management resolution.
  • Manage relationship with the Fleet Coordinator on the movement and repairs of vehicles within the region.
  • Manage relationship with the Gateway on movement of shipments within the regions and Gateway.
  • Ensure optimization of network and consolidation while arranging delivery of shipments to the final receiver.
  • Ensure continuous improvement processes to increase efficiencies, reduce waste, and improve performance for satisfactory customer experience in the region.
  • Creates, builds, and maintains excellent relationships with Regional Operations Coordinators and Terminal Operations Managers and other internal functions across the regions.
  • Ensures prompt clearance of shipments through the airports in the region.
  • Identifying knowledge and skill gaps within the region and recommending trainings to the Human Capital Department to address same.
  • Acting as a Compliance Officer to ensure absolute compliance with business processes and policies within the region.
  • Follows-up shipments status in the region, identify incidents and ensure resolution of irregularities.
  • Prepares daily, weekly and monthly reports for management review.
  • Other duties as the exigencies of work may demand.

Qualifications
You will be an ideal candidate if you possess the following qualifications, attitude, behaviours, skills, and values that follow:

  • Strong commercial acumen, preferably with 5 years experience in logistics, customer service and/or distribution environments
  • An HND or Bachelor’s degree from an accredited higher institution (a master’s degree will be an added advantege)
  • Experience in managing budgets, revenue proposals and forecasting results
  • In-depth knowledge of the logistics sector
  • Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  • Accountable and resilient.

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Customer Service Representative

Locations: Asaba, Delta
Employment Type: Full Time or Part Time
Work hours: 20 to 40 hours per week

Job Description

  • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
  • By helping customers understand the service and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our services inside and out so that you can answer clients questions correctly.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Qualification / Requirements

  • OND / HND / B.Sc in any field of study
  • 1 year in Customer Service experience in a reputable organization
  • Ability to stay calm when customers are stressed or upset.
  • Ability to make use of Microsoft Office.
  • Experience working with customer support
  • Residing in Edo, Asaba, Onitsha.

Salary

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  • N80,000 – N120,000 monthly.

Application Closing Date
27th February, 2021.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title and your present location as the subject of the mail e.g “Customer Service Representative / Asaba”.


Job Title: Account Executive

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Location: Gbagada, Lagos
Job Type: Full-time

Requirement

  • Interested candidates should possess relevant qualifications.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Inventory Officer

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Location: Gbagada, Lagos
Job Type: Full-time

Requirement

  • Interested candidates should possess relevant qualifications.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Administrative Officer

Locations: Asaba-Delta. Benin-Edo and Onitsha-Anambra State
Employment Type: Full-time

Basic Function

  • The Administrative Officer will be responsible for managing and coordinating office operations, supplies and support services and ensuring the visitors and staff areas of the office premises are kept in good order
  • He/she will ensure organizational effectiveness and efficiency and the optimal use of facilities.

Duties and Responsibilities

  • Serves as point of contact for administrative needs at the plant
  • Coordinates all administrative and secretarial support services for the office (as relevant)
  • Keeps proper office records/filings as appropriate
  • Supports Assembly/Plant Manager to coordinate office cleaning, stores and inventory management, supervises third party service providers such as cleaning, courier, cantering vendors, generator maintenance and operations etc.
  • Supervises administrative assistants and drivers.
  • Assists the Assembly/Plant Manager in the provisionally k of logistics support for workshops and trainings.
  • Coordinates all records/storage of supplies.
  • Performs any other duties as may be assigned.

Qualifications and Requirements

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  • Minimum of HND/B.Sc with 1-3 years experience in an administrative role with increasing level of responsibility
  • Familiarity with administrative and secretarial skills is required
  • Experience with large complex organization preferred.
  • Knowledge, Skills and Abilities:
  • Excellent written, oral and interpersonal communication skills
  • Ability to work with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance.
  • Well developed computer skills, including knowledge of word processing and spreadsheets.

Application Closing Date
30th January, 2021.

Method of Application
Interested and qualified candidates should send their CV / Resume to: [email protected] using the Job Title and present location as the subject of the mail e.g Office Assistant/Asaba

Note: Only applications from Delta, Benin and Anambra states (Preferably Onitsha, Benin and Asaba) will be considered.

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