GlaxoSmithKline (GSK) Job Recruitment 2020 / 2021 – Communications | GSK Recruitment

Key Relationships

• Establish solid connection and communication with respective Rx, Cx, and PSC Regional CGA teams and Global CGA stakeholders as appropriate
• Establish and maintain solid relationships and communication with the GSK Consumer PLC Shareholders.

Key Responsibilities

• Provides communications expertise and implementation based on an expert understanding of the local external and internal environment
• Protects and maintains the reputation of GSK as a whole and serves as an ambassador for the GSK brand
• Maximizes the performance of Rx and Cx brands through the brilliant delivery of integrated earned media campaigns, either in-house or via external agencies
• Drives performance through engagement, attraction and retention of employees
• Under the guidance of the CGA Director, supports the GM and their leadership team as appropriate on key projects requiring strategic communications input and government engagement.
• Provides timely and valuable information that supports the GSK strategic priorities.
• Works to highlight GSK’s initiatives in building trust with external stakeholders.
• Areas of focus are Corporate Responsibility and Community Partnerships, Employee Engagement, Media Relations, Product Communications support, Crisis/Issues Management and Government Affairs.

Media Relations Responsibilities

• Supports GSK’s reputation through effective, proactive and reactive management of media issues.
• Protects our reputation by flagging issues early and managing them effectively. Support others to do same.
• Provides a comprehensive media monitoring, analysis and distribution service.
• Responsible for facilitating media training and managing media policies.
• Reputation and Media stakeholder management
• Demonstrates that GSK Nigeria understands its stakeholder expectations, and these are factored into business planning and operations.
• Positions GSK Nigeria as a leading provider of healthcare solutions.
• Provides advice on strategic stakeholder communications
• Provides the business with research-based evidence to inform strategic reputation decision-making.
• Corporate Brand Integrity & Support
• Protects and build the value of the GSK brand by managing its integrity both internally and externally.
• Internal Communications & Engagement
• Supports the business in ensuring major change projects are effective, with GSK Nigeria’s people are informed and closely engaged
• Maintains a set of effective employee communication tools, e.g. All-Hands Meeting, e-Newsletter, Workplace and organization comms
• Community Activity Programme
• Builds recognition that GSK is a responsible corporate citizen that is actively involved in the Nigerian community.
• Ensures the community activity programmes is managed and communicated to maximise the reputation value to external and internal stakeholders.
• Manages the global GSK Community Council, including promotion of Orange Day, PULSE and Orange United.
• Crisis / Issues Management
• Provides a framework and maintains rapid and consistent flow of reliable information, both within the company and externally, to ensure that issues are fully addressed and aid a smooth return to normal operations as soon as possible.

Government & Stakeholder Engagement

• Maintain strategic stakeholder mapping for relevant sectors impacting the GSK business
• Maintain GSK engagement and relationships with key government stakeholders as directed by the CGA Director.
• Lead the planning for selected GSK meetings with key stakeholders.

Accountability and Complexity

• Simultaneously manage numerous concurrent projects, not all of which will be in the role holder’s control i.e. corporate reputation and issues management (this will require a constant reassessment of priorities and the ability to remain focused on outputs that deliver a clear business benefit)
• Interface with a high number of stakeholders, both external e.g. media, government departments, regulatory bodies, etc and internal. In a highly-matrix and complex environment, strong, positive relationships need to be fostered within the Cx, Rx businesses and wider GSK organization across a range of functions including, but not limited to, Legal & Compliance, Medical, Regulatory, Government Affairs, Consumer Relations, Investor Relations and Global Media. The broad nature of the role requires matrix working on nearly all projects
• Operate in an environment with a high degree of change that is fast-paced, requiring resilience and flexibility
• The role not only needs to support the development and implementation of the Area communications strategy but also to manage resources efficiently and engage various teams/functions smoothly to implement programs and projects to execute the defined strategy
• High energy, good personal credibility, strong communication skills and the ability to operate in an often-high-pressure environment are therefore essential
• Relationship with government agencies, shareholders, and communities.

Basic Qualifications

• Bachelor’s degree
• Candidate must have excellent communication skills – written and spoken are extremely important
• Minimum 8 years’ experience in Communications or Government Affairs roles

Preferred Qualifications And Skills