The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organisation of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.
We are recruiting to fill the position below:
Job Title: Head of Division, Ombudsman and Mediation
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Requisition ID: 710
Location: Addis Ababa, Ethiopia
Contract Type: Regular
Autonomous Office: Ombudsman and Mediation
Job Grade: P5
Reports to: AUC Chairperson through Deputy Chairperson
Directorate / Department: Autonomous Office in the Directorate of Ethics, Integrity & Standards
Number of Direct Reports: 2
Number of Indirect Reports: 0
Purpose of Job
- Directs and manages the daily operations of the Ombudsman and Medation Division in order to achieve the strategic objectives of the directorate and the AU’s overall goals.
- Designs and implements policies, programs and projects to achieve the directorate’s strategic objectives.
- Manages and supervises employees within the division, ensures the timely delivery of the directorate’s goals and effective staff performance evaluation;
- Designs policies, strategies and programs to contribute to the effective implementation of relevant AU Policy Organs Decisions;
- Ensures the delivery of the division’s annual targets in line with the directorate’s overall goals and ensures robust and timely monitoring and reporting;
- Provides technical leadership and ensures efficient functioning of all Units within the Division
- Manages the work of the Division and supervises direct reports to ensure their effective performance in line with the organization’s performance management policy and system;
- Engages stakeholders within Members States and Regional Economic Communities (RECs)/Regional Mechanisms(RMs) and relevant international organisations in designing and implementing strategies.
- Maintains thematic partnerships in support of the mandate of the Division;
- Maintains regular working relations with senior stakeholders in Member States and partner institutions in the execution of the Division’s mandate.
- Represents the organisation and communicates its position at conferences.
- Contributes to the preparation of periodic financial and budget execution reports and monitor budget execution at division level.
- Ensures the effective management of funds contributed to the organization;
- Manages risk within the division and recommends mitigation strategies
- Contributes to the development of the departmental business continuity plan and ensures implementation at division level
- Maintains a positive work environment that facilitates collaboration and information sharing and is conducive to attracting, retaining, and motivating diverse talent.
- The AU Ombudsman addresses matters arising from administrative decisions and actions taken against a staff member in violation of his or her terms and conditions of employment.
- He/She mainly:
- Designs strategies and policies consistent with the administration of justice in addressing employment relations.
- Addresses challenges arising through the application of regulations and rules.
- Undertakes all such work and duties as may be necessary for the effective execution of the functions and objectives of the Office within the framework of its mandate.
- Facilitates and coordinates the implementation and monitoring of the Office’s strategic plan.
- Coordinates the mainstreaming of the Office into relevant programmes and ensure linkages, synergies and opportunities for joint programming.
- Coordinates the preparation and development of reports, budget and work programmes related to the functioning of the Office.
- Prepares budgets for the Office in accordance with relevant frameworks.
- Develops training materials and provides the necessary training and support to all AU Organs and Offices
- Provides technical resource allocation and policy guidance on matters relating to system implementation projects and maintenance.
- Coordinates activities, supervises and manages staff members.
- Promotes non-adversarial means of managing employment-based relations between Staff Members and Management through conciliation, mediation and negotiation.
- Provides advice to staff members, elected officials and administrative bodies on mediation and conciliation issues.
- Receives, inquires and addresses conflict and other grievances staff members may file with the Office
- Offers services that are impartial, objective, neutral, independent, and fully confidential.
- Addresses conditions of employment, administration of benefits, managerial practices, as well as professional and staff relation matters.
- Leads in the drafting of the Ombudsman policy and other relevant policies and guidelines.
- Drafts rules and procedures regarding the filing and addressing of complaints.
- Prepares work plans and budgets for the Office
- Sets up a hotline and manages online reporting of cases by staff members.
- Advises the Chairperson and administration on the outcome of each matter brought before the Office of the Ombudsman.
- Prepares an annual report of cases handled and submits to the Chairperson through the Deputy Chairperson.
- Performs any other function assigned to him or her by the Chairperson.
Academic Requirements and Relevant Experience
- A Master’s Degree in Law, Management, Business Administration, Human Resources, or any other relevant area with twelve (12) years of relevant work experience out of which seven (7) years should be at a managerial level and five (5) need to relate to a supervisory role.
- Proven experience in policy formulation
- Leadership and management skills
- Communication, report writing and presentation skills
- Research and analytical skills
- Interpersonal and negotiation skills
- Ability to work in teams and in a multi-cultural environment
- Knowledge in international educational reforms and strategies
- Knowledge and working understanding of AU policies, systems and standards
- Planning, Budgeting and Organization skills.
- Proficiency in one of the AU official working languages; fluency in another AU language(s) is an added advantage.
- Strategic Perspective:
- Developing Others:
- Change Management:
- Managing Risk:
- Building relationships:
- Foster Accountability Culture:
- Learning Orientation:
- Communicating with impact:
- Conceptual thinking:
- Job Knowledge and information sharing:
- Drive for result:
- Fosters Innovation:
Tenure of Appointment
- The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.
- The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.
Indicative basic salary of US$ 50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment ( 46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.
Application Closing Date
24th December, 2021.