Hilton Group Job Recruitment

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

We are recruiting to fill the position below:

1. Job Title: C&E Supervisor
Job ID: HOT06SXT
Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• A C&E Supervisor is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?
As a C&E Supervisor, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal/meetings service- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Select,train, coach and develop people to meet current and future needs of thedepartment and the hotel. Understanding the quantity and quality of peopleneeded to operate the department.
• Developingand implementing department training plans to meet business needs.
• Reviewing and evaluating all training activities.
• Participatein traineeship programmes, providing structured training to those peoplestarting careers in the Hospitality industry.

What are we looking for?
A C&E Supervisor at Hilton is always working on behalf of our guests and clients and as team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:

• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

• Experience in hotel
• Experience in similar function.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2. Job Title: Floor Supervisor
Job ID: HOT06SN9
Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will I be Doing?
As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Supervisor will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Room Attendants
• Daily allocation of rooms and deep cleaning tasks to team members
• Manage guest requests, including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Supervise all public areas of the hotel
• Carry out lost property procedures
• Report maintenance issues to Maintenance/Engineering Department
• Assist Head Housekeeper with training requirements
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What are We Looking for?
A Floor Supervisor serving Hilton brands is always working on behalf of our Guests and  working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and  values that follow:

• Committed to delivering a high level of customer service
• Experience in managing/supervising a team in a similar role
• Experience in the hotel/cleaning industry
• Good oral and written communication
• Previous experience in Hosting Service (Governance)
• High standards of cleanliness
• Good interpersonal skills
• Ability to work on their own or in teams

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive Attitude
• IT proficient
• Willingness to develop team members and self

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online