Infobip Nigeria Job Recruitment

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Infobip Nigeria Job Recruitment: At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 60+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us on our quest to grow these numbers to … well, the sky is the limit!

We are recruiting to fill the following positions below:

Infobip Nigeria Job Recruitment

Job Title: Senior Customer Success Executive (SaaS / Cloud Experience Mandatory)

>>>Click Here to Join JOBS IN NIGERIA & OVERSEAS Telegram Channel and Receive Job Updates

Location: Lagos, Nigeria
Job Type: Full-time
Department: Customer Success Management

Job Description
Why is this role important at Infobip?

  • The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level.
  • The purpose of this role is to be the trusted advisor to customers, help them gain business success using Infobip solutions.
  • They will partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout customer life cycle.
  • They are responsible for retention, adoption, and expansion of Infobip services with assigned base of customers. Top priority for this role is to ensure high-quality experience for our customers, resulting with their satisfaction and advocacy.

Your Main Missions will be:

  • Manage relationship with customers to maintain overall customer health and growth
  • Ensure customer retention and growth
  • Support account executive team in customer expansion
  • Monitor and proactively resolve health risks of assigned customers
  • Be a spokesperson for Infobip strategy with the customer – share our digital transformation vision with executives including product investments/roadmap, strategic acquisitions, and partnerships
  • Maintain high customer satisfaction and ensure that customers act as Infobip advocates
  • Organize and orchestrate cross-functional resources to fulfill customer requirements, and proactively engage in helping customer business success
  • Drive customer participation and attendance in business-related events/webinars or other promotive activities
  • Help drive faster return of investment on Infobip solution for customer
  • Participate in onboarding activities and product demonstrations post-purchase
  • Act as a voice of customer within Infobip, ensure product feedback loop and influence internal improvement to provide smooth customer journey
  • Participate in global customer success community through knowledge sharing and cross-regional transfer of successful practices
  • Be fully versed on Infobip products, platform, and integrations
  • Have an excellent overview of business, competition, and latest industry trends
  • Participate in Continuing Education sessions.

Qualifications

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • Bachelor’s Degree in Business, Management, Communications, IT, Telecommunications, or other related degrees; or equivalent combination of education and experience.
  • 5-7 years of experience in B2B Enterprise Key Account Management, Customer Success, Client Relations, Professional services, Consultancy or Business Development
  • Customer retention and growth experience
  • Experience in Dealing & Presenting to C-Level
  • Understand Customer Journey
  • Customer satisfaction oriented
  • Exceptional professional communication skills
  • Strong administration, analytical and organisational skills, with a systematic approach to problems
  • Strong networking & relationship building skills
  • Fluent in English.

Additional Information
When you become part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation.
  • Pay & Perks – Competitive salary, health benefits, a team taking care of all the equipment you need, team building and other organized activities … Talk about a balanced lifestyle!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online





Job Title: Inbound Sales Team Lead (SaaS Experience Mandatory)

Location: Lagos
Employment Type: Full time
Department: Sales

Job Description
Why is this role important at Infobip?

CLICK HERE TO APPLY FOR LATEST HOT JOBS
  • In less than 10 years, we have rapidly grown from three brave founders into an international IT company. To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new & existing clients. As an Inbound Sales Team Lead, you will drive global inside sales engine in dedicated region and develop fully reporting and forecast metrics for pipeline and revenue impact.
  • With a focus on the winning new and growing the existing medium base and developer community, you will have to help generate new business in conjunction with regional demand manager suggestions and marketing initiatives.
  • You will directly report to the Sales Director.

You know you are doing a good job when:

  • Lead the Inside Sales organization and work closely with Senior Leaders in Sales, Marketing, and Operations to drive alignment and top-line outcomes.
  • Deliver predictable, scalable and repeatable results across all aspects of Inside Sales,
  • Implement in the region detailed policies and procedures, as well as reporting and forecast metrics for hiring, onboarding, training, role execution, pipeline impact, and revenue impact
  • Collaborate with Sales and Marketing Operations to establish reports, dashboards, and analysis. Provide visibility into Inside sales activities and drive operational excellence through rigorous adherence to standards and auditability.
  • Collaborate cross-functionally with: Sales and Marketing leaders to develop, implement, deliver and measure the results of Demand Gen initiatives that drive pipeline and revenue growth
  • Ensure lead quality, quantity, and proper follow-up and align pipeline products to sales priorities
  • Ensure Inside sales develop and maintain effective territory plans to maximize and demonstrate phone and activity time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type
  • Hire, train, and retain a world-class Inside Sales in region; develop domain expert leaders and future sales stars through coaching, mentoring and focused employee engagement initiatives
  • Support Enterprise and Commercial segment sales growth by implementing strategic initiatives and promoting a high energy, high activity environment
  • Team Management: Inside Sales Representative.

Qualifications
More about you:

  • 3 years of experience managing internal sales organization
  • SaaS background mandatory
  • Deep knowledge of MQL / SQL process
  • Proven capabilities to create and manage a SDR/BDR organization
  • Proven results from Sales organization
  • TOPO certification will be valuable addition
  • Proven knowledge of cadence process and intelligence conversation.

Additional Information
When you become part of Infobip you can expect:

CLICK HERE TO APPLY FOR TOP JOBS OF THE WEEK
  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation.
  • Pay & Perks – Competitive salary, health benefits, a team taking care of all the equipment you need, team building and other organized activities … Talk about a balanced lifestyle!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Inside Sales Team Lead

Location: Lagos, Nigeria
Job Type: Full-time
Department: Sales

Description
Why is this role important at Infobip?

CLICK HERE TO APPLY FOR LATEST HOT JOBS
  • In less than 10 years, we have rapidly grown from three brave founders into an international IT company. To achieve our mission of reaching every mobile user on the planet, it is essential to continue building great relationships with new & existing clients. As an Inside Sales Team Lead, you will drive global inside sales engine in dedicated region and develop fully reporting and forecast metrics for pipeline and revenue impact.
  • With a focus on the winning new and growing the existing medium base and developer community, you will have to help generate new business in conjunction with regional demand manager suggestions and marketing initiatives.

You know you are doing a good job when:

  • Lead the Inside Sales organization and work closely with Senior Leaders in Sales, Marketing, and Operations to drive alignment and top-line outcomes.
  • Deliver predictable, scalable and repeatable results across all aspects of Inside Sales,
  • Implement in the region detailed policies and procedures, as well as reporting and forecast metrics for hiring, onboarding, training, role execution, pipeline impact, and revenue impact
  • Collaborate with Sales and Marketing Operations to establish reports, dashboards, and analysis. Provide visibility into Inside sales activities and drive operational excellence through rigorous adherence to standards and auditability.
  • Collaborate cross-functionally with: Sales and Marketing leaders to develop, implement, deliver and measure the results of Demand Gen initiatives that drive pipeline and revenue growth
  • Ensure lead quality, quantity, and proper follow-up and align pipeline products to sales priorities
  • Ensure Inside sales develop and maintain effective territory plans to maximize and demonstrate phone and activity time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type
  • Hire, train, and retain a world-class Inside Sales in region; develop domain expert leaders and future sales stars through coaching, mentoring and focused employee engagement initiatives
  • Support Enterprise and Commercial segment sales growth by implementing strategic initiatives and promoting a high energy, high activity environment
  • Team Management: Inside sales representative.

Qualifications
Qualifications / More about you:

  • 3 years of experience managing internal sales organization
  • You have a SaaS Sales background (mandatory)
  • Deep knowledge of MQL / SQL process
  • Proven capabilities to create and manage a SDR/BDR organization
  • Proven results from Sales organization
  • TOPO certification will be valuable addition
  • Proven knowledge of cadence process and intelligence conversation.

Additional Information
When you become a part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation.
  • Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities … Talk about a balanced lifestyle!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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