Oracle Nigeria Graduate Job Recruitment

Apply for Jobs in Lagos & Western States

Oracle – The merger of Oracle Managed Cloud Services and Oracle Advanced Customer Services opens up a Technical Account Manager opportunity in South Africa. This an exciting time to join a rapidly evolving part of the Oracle Organization, both OMCS and OACS are recognized as global leaders in IT service delivery and supports a growing list of clients seeking to lower their total cost of ownership and to maximize the value they derive from their investment in Oracle.

We are recruiting to fill the vacant positions below:

1). Oracle – Technical Account Manager

• Location: Lagos

Summary:

The Technical Account Manager (TAM) establishes and maintains professional relationships with customer executives to ensure the highest level of customer satisfaction. The TAM aligns contracted services with customer goals and objectives and provides advice and guidance to executives for maximum ROI and customer success. Coordinates delivery of all Advanced Customer Services and liaises with other Oracle LOBs to meet customer goals and objectives, and ensure contract renewal and customer references. The candidate will be responsible for managing complex Oracle projects and interact with C-Level stakeholders.

The Technical Account Manager’s overall responsibilities are:

• Service Delivery & Account Management:
• The TAM will be managing projects and service delivery for Advanced Customer Services (ACS) for customers operating both on-premise and on various cloud deployments. Build and maintain C-Level relationships with customers’ stakeholders, participate in Business Development, and act as a trusted advisor for Oracle customers.

• Works proactively with the customer to understand key customer projects and goals and aligns Oracle ACS Services to assist; manages all ACS aspects of the relationship between Oracle and the customer.

Job Requirements:

• The candidate would ideally have 5-10 years’ experience with Project Management, Account Management and IT Service Management.
• Experience from Implementation projects and Support Services is relevant.
• Project Management or Service Management certification is desirable – ITIL, PMP, Prince2 or University equivalent.
• Subject Matter expertise in industries such as Telco, Finance, Public Sector and Utilities can be useful.
• The TAM should be capable of effectively communicating and engaging with senior executives.
• Demonstrated expertise in large (multi-site or international) IT projects will be positive. Understanding of Oracle and their products is advantageous.
• The job may require international travel, and experience with working globally is desirable.
• The ideal candidate displays authority, confidence, and a significant understanding of customers’ business strategies and industry trends.
• Develops strong executive relationships.
• Superior interpersonal skills are necessary, as the job entails extensive customer face-to-face interaction at middle or executive levels.
• Previous experience with managed services contracts is highly desirable.
• Technical background with a proven record of accomplishment of engaging in complex IT projects, especially application and database management projects.

Deadline: Not Stated

How to Apply: Apply via the link below

• Oracle – Technical Account Manager

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2). Pre-Sales Solution Managers

• Location: Lagos

Job Description

• Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound. They work closely with customers and Oracle sales and delivery teams. They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams. They have detailed knowledge of OMCS/OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modelling. Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements. The role requires interaction with senior customer contacts – CIO, CFO, Operations Managers, Consulting and Legal Firms – and internally with Oracle management at all levels.

In Summary:

• Location: Lagos, Nigeria
• Travel: Lagos and potentially surrounding countries
• Area of responsibility: Pre-Sales
• Reports to: MEA General Manager/Global Solution Center Regional Manager

Responsibilities

• Customer-facing, liaising directly with customers to determine the customer’s requirements
• Builds customer loyalty through achieving a trusted advisor relationship
• Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
• Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Oracle
• Applies consultative selling techniques to advance opportunities
• Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
• Where appropriate work with Oracle Partners, i.e. resellers, SI’s, ISV’s, technology partners and alliances
• Manage approval of the complete operational solution through Oracle’s approval process
• Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
• Prioritize, communicate and mitigate issues and risks with internal stakeholders
• Present the solution and value proposition to the customer
• Provide a smooth and efficient transfer from pre-sales to delivery teams

Requirements

• MANDATORY – Oracle technology experience is a must and not negotiable
• Leadership
• Team player
• Strong sales and negotiation skills
• Strong ability to build relationships
• Personal drive, tenacity and energy
• Results-oriented
• Excellent communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations – comfortable presenting to both small and large audiences
• Demonstrates professional & technical depth and credibility
• Highly organised, self-motivated and able to work with minimal supervision
• Ability to deal with and manage highly complex situations and environments
• Outstanding written and oral communication skills – English language is essential, multiple languages desirable
• Innovative and creative with resourcefulness in solving complex problems
• A general understanding of Oracle Applications and implementation methodologies
• In-depth knowledge of OACS/OMCS value proposition and services (Preferred)
• 2-3 years pre-sales solution-oriented experience or Oracle Applications Technical Project Management experience

Domain expertise:

• Oracle application, middleware and database product – essential
• Oracle systems products, including but not limited to Engineered Systems – desirable
• Oracle services – highly desirable
• Technical expertise in one or more Oracle MCS/ACS domains – – highly desirable
• IT Service Management – highly desirable
• IT Project Management – highly desirable
• IT Enterprise Architecture – highly desirable
• IT Service pricing and contracting (as an external service provider)
• Ability to translate customer needs into Oracle MCS/ACS solutions

Qualifications:

10+ years of relevant experience

Deadline: Not Stated

How to Apply: Candidates should use the links below to apply:

• Pre-Sales Solution Managers