Qatar Airways Recruitment 2023 Jobs Application Portal

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PREVIOUS Qatar Airways Job Openings

Job Title: Sales Operations Coordinator
Job ID: 169487
Location: Lagos, Nigeria
Category: Corporate & Commercial

Job Responsibilities

• Responsible for the execution of daily sales operations tasks for the assigned region, adhering closely to established processes and policy guidelines.
• Deliver five star service for internal sales teams and external trade partners, which will facilitate QR revenue generating sales activities.
• Play an active role in maintaining strong esprit de corp for the sales operations team, and participate in relationship building with internal stakeholders.

Operational Accountabilities:

• Adhere closely to Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales operations principles
• Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
• Deliver customer-friendly, value added communications to external trade partners on QR-related matters such as campaigns, policy changes and fare revisions.
• Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, outstanding issues.
• Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.

Qualifications
The successful candidate will have the following qualifications and skills:

• Relevant College or  University qualification
• Minimum of 3 years of job-related experience
• Excellent communication skills with fluency in the English language
• PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel)
• Excellent relationship building and communication skills
• Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)
• Good knowledge of airline processes (e.g. Pricing/distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general
• Problem-solving skills, efficiency oriented mindset.

Application Closing Date
9th January, 2023.

How to Apply
Interested and qualified candidates should:
APPLY HERE

Job Title: Human Resources Manager – Western Africa
Job Id: 2200002S
Location: Lagos
Category: Corporate & Commercial

Job Description

• Qatar Airways are pleased to announce an incredibly exciting opportunity to join our International HR team based in Lagos, Nigeria as HR Manager for Western Africa Region.
• Reporting to the Regional HR Business Partner – Africa, as HR Manager Western Africa, you will be responsible for providing HR support for the 3 countries in the region including Nigeria, Ghana, Ivory Coast.
• You will add immediate value by contributing to the development and implementation of HR strategy in all areas of Recruitment, Organisational Design, Retention, Reward, Employee Relations and Employee Engagement.
• You will lead the HR team & provide guidance and advice as well as coaching to line managers on HR policies, procedures and processes.
• You will be responsible to support all Divisions that are based in the local markets including –  our Commercial, Airport Services, Cargo and Global Business Services.
• This represents a fantastic opportunity to join a fast-paced and dynamic environment in a leading Aviation group to contribute to our continued development and evolution.

Duties and Responsibilities
Key Accountabilities will include:

• Working with line managers in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Managing a HR team
• Providing 5- star HR support to the business, including documentation and approval process.
• Leading the HR agenda for the seven countries supporting, coaching and advising on HR processes.
• Manage the development of accurate job descriptions and the recruitment approval process.
• Operating as the communication hub for the HR team ensuring information flow and sharing of knowledge.
• Implementing and leading the HR component of any Change and Transformation Programs within the six markets.
• Implementing Human Resources policies such as performance management, disciplinary and absence management.
• Providing advice and assistance on the performance evaluation and development planning process.
• Advising on pay and other remuneration issues including promotions and transfers.
• Communicating company policies, procedures and processes to the business as required.
• Facilitating and assisting with providing training and coaching on key HR and Management skills to the business.
• Conducting research on Human Resource best practice and making recommendations as appropriate. 
• Gathering data and statistical reports to make informed & commercial HR decisions.
• Assisting with composing correspondence and memoranda, reports and documents.
• Acting as the local advisor on Employment legislation
• Ensuring all employees understand work health and safety requirements and expectations, through induction, instruction, training and supervision.

Qualifications

• Bachelor’s Degree or equivalent.  A recognized accreditation in HR .
• Minimum of five years’ HR related job experience within an International company, which will include a minimum of two years’ in a HR Management Role with experience managing multiple countries across Africa.
• Proven people management skills, including experience in employee relations; strong mentoring and coaching skills.
• You will have excellent interpersonal skills and an ability to engage, inspire and influence people.
• Ability to work effectively in a fast paced, ever changing environment.
• Fluency in English (written and spoken) is essential for this role.  
• Fluency in French is preferred.

Be part of an extraordinary story:

• Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.

Application Closing Date
2nd January, 2023.

How to Apply
Interested and qualified candidates should:
APPLY HERE

Note

• You must also have the right to live and work in Nigeria to be considered for this opportunity.
• This role would require regular travel across the Region.

Application Deadline:
See Job Details

*For further enquiries, please refer to Qatar Airways Recruitment Portal.