Relationship Officer at UBA

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United Bank for Africa (UBA) has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited (“BFB”) commenced business in Nigeria.

Title: Relationship Officer

Location: Nigeria

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Job Description

  • We are looking to hire talented and experienced individuals with relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria.

Job Objective

  • To establish and maintain positive customer relationships towards the growth revenue for the bank.

Responsibilities

  • Approach customers with the aim of winning new business
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Sell / Cross-sell and Upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the Business Manager.

Behavioral Expectations

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  • High degree of professional ethics, integrity and responsibility
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
  • High sense of confidentiality and discreteness

Educational Qualifications

  • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
  • Should have 2- 7 years relationship management experience or work in a commercial bank

The ideal candidates must also be conversant with the following:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cross Selling
  • Knowledge of current business trends and CBN Regulatory laws

Desired Skills:

  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
  • Excellent Communication skills – oral and written.
  • Must be Strong, Tenacious and Persuasive.
  • Strong Selling / Marketing skills.
  • Must be self-driven, and have a passion for Marketing.
  • Good Relationship management skills.
  • Confident and possess excellent Networking skills.

Deadline: Not specified

How to Apply: Interested and qualified candidates should send their updated CV with the role as the subject matter to: [email protected]

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