Senior Quality Assurance and Control Officer – Information Systems at the African Union (AU)

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The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

We are recruiting to fill the position below:

Job Title: Senior Quality Assurance and Control Officer – Information Systems
Requisition ID: 1507
Location: Addis Ababa, Ethiopia
Reports to: Head of Quality Assurance and Control
Directorate: Quality Assurance and Control 
Division: HR Planning and Organizational Development Division
Job Grade: P3
Contract Type: Regular

Purpose of Job

  • To provide operational and technical support for the effective implementation of the commission’s objectives on information systems management.

Main Functions

  • Provides technical and intellectual support in the management of various elements related to the area of expertise
  • Ensures best practices and monitor effectiveness of the Office’s support to AU.
  • Assists in the development of the strategies and business continuity plan and participate in/ensure their implementation
  • Fosters and ensure implementation of initiatives related to area of specialization;
  • Assists in the organization of thematic networks, consultations and meetings on development cooperation and international relations.
  • Develops materials and provide necessary training and support to Organization Units as required.
  • Provides technical guidance on matters relating to system review and implementation project in area of specialization, as required.

Specific Responsibilities

  • Formulates and implements research programs in information systems management and disseminates findings.
  • Formulates recommendations to address the main inefficiencies
  • Manages databases and ensure timely collection and dissemination of data; 
  • Collaborates with relevant stakeholders to achieve organizational goals;
  • Ensures the quality of collected specific data for accuracy, consistency and comparability;
  • Develops new or improved statistical methods and quantitative models for analyses and projections
  • Reviews management information systems files on whether they meet quality Standards and offer technical advice on how to handle the posed situations for informed decision making
  • Plans and conducts analytical programmes of Information Systems and ensure compliance to the existing rules and regulations
  • Provides guidance and advice to other departments, field experts, etc., in the planning, operation and evaluation of Information Systems programmes and projects;
  • Submits periodic reports for approval and consideration
  • Performs other duties as assigned by the Head of Quality Assurance and Control.

Academic Requirements and Relevant Experience

  • A Master’s Degree in Computer Science or related fields with seven (7) years of progressively responsible experience as IT expert/Specialist or related area out of which three (3) years should be at expert/specialist level. Membership to the relevant professional body is an added advantage.


  • A Bachelor’s Degree in Computer Science or Information Systems Management with ten (10) years relevant experience out of which three (3) should be at expert/specialist level. 
  • Membership to the relevant professional body is an added advantage.

Required Skills:

  • Interpersonal skills 
  • Planning and organizational skills
  • Ability to negotiate diplomatically
  • Ability to delegate the appropriate responsibility, accountability and decision-making authority with regard to performance management and professional development 
  • Proficiency in one of the AU official working languages (French, English, Portuguese, Spanish and Arabic) and fluency in another AU language(s) is an added advantage.

Leadership Competencies:

  • Strategic Insight
  • Change Management
  • Managing Risk.

Core Competencies:

  • Building relationships
  • Accountable and Complies with Rules
  • Learning Orientation
  • Communicating with Influence

Functional Competencies:

  • Conceptual thinking
  • Job Knowledge and information sharing
  • Drive for Result
  • Continuous improvement orientation


  • Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage

Tenure Of Appointment

  • The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

Gender Mainstreaming

  • The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

Indicative basic salary of US$ 37,453.00 (P3 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), a Housing allowance of US$ 22,932.00  (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

Application Closing Date
12th December, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  • Only candidates who have met all the requirements of the post and have been selected for an interview will be contacted.
  • Only applications registered online with a complete curriculum vitae (CV) attached will be considered.
  • The Africa Union is an equal opportunity employer and female candidates are strongly encouraged to apply.


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