Team Member, Employee Relations at United Bank for Africa Plc (UBA)

Team Member, Employee Relations at United Bank for Africa Plc (UBA)
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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Employee Relations
Location: Lagos
Job Type: Permanent

Job Description

  • We are currently seeking a TM, Employee Relations (Work Ethics). The candidate for this position must have good writing and communication skill, and a good understanding of labour laws and the organisation’s policies.

Job Objective(s)

  • The TM, Employee Relations (Work Ethics) is involved with the disciplinary process & consequence management, industrial relations, litigation, active and ex-staff issues and CBN returns.


  • Review reports of wrongdoings from different parts of the bank.
  • Intermediate where necessary and sanction staff where the infraction is established.
  • Review reports for Disciplinary Committee and initiates DC proceedings once investigation reports are received.
  • Organise logistics for Disciplinary Committee sitting.
  • Take minutes of Disciplinary Committee sittings.
  • Guide Disciplinary Committee on policy provision vis-à-vis the infractions committed.
  • Implement Disciplinary Committee decisions/recommendations.
  • Review and formulate policies in conjunction with Risk Management, ensuing from gaps identified at DCS or emerging trends.
  • Manage ASSBIFI, NUBIFIE and NUP.
  • Coordinate occasional meetings with the different unions.
  • Manage the relationship between the Unions effectively to achieve industrial peace and harmony.
  • Advise Management on pain points of unionists and vice versa.
  • Update ASSBIFI/NUBIFIE on emerging directions of the Bank as it affects the staff and ensures union buy-in.
  • Liaise with PFA for the processing of pension payments.
  • Liaise with expense management to process ex-gratia pension payment on the payday of every month.
  • Receive and review complaints/petitions from active/ex-staff.
  • Send an acknowledgement letter to the complainant.
  • Review the staff records vis-à-vis complaints/petitions.
  • Liaise with responsible officers and units for resolution.
  • Seek Management’s approval for HCM’s recommendation based on the agreed resolution as may be necessary.
  • Advice complainants of the outcome of their complaint /petition.
  • Identify and collate staff disengaged from the bank on the grounds of fraud and forgeries.
  • Prepare a schedule indicating the data for the period under review.
  • Forward to Chief Inspector for review.
  • Forward to Group Head, Human Resources for concurrence.
  • Forward to GMD/CEO for sign-off.
  • Forward the schedule to Investigations Unit for onward delivery to CBN in compliance with their circular.
  • Forward the schedule to regulatory reporting for onward delivery to CBN.
  • Download a list of sanctions bank-wide for the period under review.
  • Review the list and align it with the necessary requirements/templates for payroll.
  • Notify the relevant parties i.e. payroll team for proper application.
  • Receive report from legal department on ex-staff’s statement of claims.
  • Review the ex-staff’s records and respond to the statement of claim.
  • Make a court appearance as a witness for the bank on the designated court date.
  • Work in conjunction with compensation to advise the total staff benefits where decisions are in favour of the ex-staff and compensations are awarded.
  • Forward advised benefits to legal for onward processing.


  • First Degree in Law (LLB), Industrial Relations or any related field of study.
  • Minimum of three (3) years of relevant work experience

Knowledge & Skills Required:

  • Excellent knowledge of Labour Law.
  • Good knowledge of the organisation’s policies and code of conduct.
  • Organizational skills.
  • Effective Communication.
  • Good writing skills.
  • Good reporting skills.
  • Creative thinking.

What We Expect From You:

  • High degree of professional ethics, integrity and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
12th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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