Vacancy at Oaklands & Johnson Limited

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Oaklands and Johnson Limited, a world-class Advertising and Experiential marketing company is recruiting to fill the position below:

Job Title: Client Service Manager

Location: Lagos
Employment Type: Full-time

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Job Description

  • We are looking for an experinced Client Service and Growth Manager to oversee the relationships with a portfolio of our clients.
  • This person should have the abiliity to create strong long-term relationships, advocate for our client’s success, coordinate cross functionally with internal teams and discover mutually beneficial new business opportunities with existing and potential customers.
  • If you like working with people, using technology to solve business problems,experience managing clients and you are passionate about the agency world; we want to meet you.




Job Responsibilities

  • Be the trusted advisor and advocate for a portfolio of clients.
  • Engage clients actively with regular strategy calls to derive maximum value from their investment in our agency.
  • Reach out to prospects via email, phone and Linkedln to educate them on our agency’s services and sourcing new sales opportunities through inbound lead follow-up.
  • Qualify prospects tpo determine whether or not they are good fit.
  • Close sales and achieve quarterly quotas.
  • Learn our offerings inside and out and be able to reference key case study examples to good fit prospects.
  • Collaborate with othe rinternal teams to ensure adoption and successful renewal.
  • Monitor client health and build associated risk mitigation plans.#
  • Resolve client inquiries by aligning them with the right resources.
  • Serve as the lead point of contact for all clent account management matters.
  • Negotiate contracts and close agreements.
  • Develop trusted advisor relationships with key accounts, client stakeholders and executive sponsors.
  • Assist with chalenging clientrequests or issue escalations as needed.
  • Establishing positioning, identify target audiences and develop marketing plans with specific objectives across different channels and segments.
  • Analyse customer insights, customer trends, effectiveness of campaigns and marketing best practices to build successful strategies and optimize growth for managed brands.
  • Lead the development and execution of marketing programs from start to finish, leveraging internal support and driving collaboration.
  • Working in partnership with the ATL, BTL and Digitl team, developing creative direction and experiential engagement ideas to meet clients objectives.
  • Evaluate competitive landscape of company’s competitors to monitor strenghts, weaknesses and opportunities.
  • Communicate with teams on scheduling of projects.
  • Work with Leaders across all departments in providing marketijng support as needed in the execution of their duties.

Requirements

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  • Candidates should possess a Bachelor’s Degree, Master Degree qualification with at least 2 years work experience.

Remuneration
N200,000 – N300,000 monthly.

Application Closing Date
12th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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